Manager jobs in India

As the HSE Head, you will lead and implement health, safety, and environmental protocols across all construction sites, ensuring adherence to industry standards and fostering a safety-first culture. This role offers the opportunity to directly influence and improve safety practices within an expanding organization in the interior contracting industry.

The Head of Data and Compliance role focuses on ensuring data quality, security, and regulatory compliance within critical IT applications, particularly in SAP for Employee Health & Safety, Global Trade Services, and Global Label Management. This role requires expertise in data migration, master data management, and team development to support India operations from an IT perspective.

Job purpose: The Service Manager will be part of the global delivery team to oversee in-charge region's technical aspects of e-Store business platform and to lead regional L2, L3, technical members as eStore operations lead.

The role covers eStore operations team's responsibilities and performance outcome.Location- Gurgaon

Shift- Rotational shift, Hybrid

Key accountability:

• Main point of contact for support service
• Act as senior consultant for Regional ITC by providing technical advice and consultation on eStore platform
• Clarify each region's requirement for eStore maintenance or enhancement
• Co-ordinated with maintenance team regarding requirements from Subs(e.g. predefined solutions, guidelines, bug-fix and any source code modification within 5 MD)
• Serve as a liaison and primary point of contact between Subs/Regional ITC and maintenance team to evaluate, prioritize and manage all the requests escalated
• Perform resource allocation and workload assignment according to delivery requirement
• Develop work plan for deliverables
• Ensure that deliverables are achieved beyond client expectation
• Report delivery status to client and develop delivery documentations
• Provide support to respective countries during different time zones
• Develop own professional learning of SAP Hybris products/technologies and solutions, Should be self-motivated to keep himself/herself updated on latest SAP Hybris product/ technologies and Solutions
• Improve consulting skills, application and implementation expertise in the product and industry
• Supervise team members to determine how well they function in their jobs on a day-to-day basis
• Provide coaching & development

Qualification:

• Bachelor's degree required in computer science, software engineering
• Must have knowledge of Hybris as well as ticketing tools like JIRA
• Excellent communication, interpersonal, problem solving skills required
• Should have 7+ years of experience in e-Commerce technologies like SAP Hybris.

Experience:

• Experience in working with users to define their business requirements
• 10+years of experience in managing Operations, out of which 7+ years of experience preferably around e-Commerce technologies such as SAP Hybris
• Should have B2B/ B2C domain experience
• Knowledge of defined Service Level Agreements (SLAs)
• Strong organizational skills, Proven record of making operations efficient and in-depth knowledge of Industry best practices

Specialist SAP Platform OperationsTasks

· Conception, implementation, and support of complex SAP system landscapes (SAP Basis Operations)

· Install, configure and operate SAP platforms and related processes/tools (i.e. SAP LaMa, SAP Solution Manager)

· Plan and implement migrations and upgrades as well as continuous adoption of SAP landscape to actual requirements (Life-Cycle-Management)

· Ensure service level agreements (Monitoring, support, performance optimization)

· Contact person and consultant at the interface to SAP application development, cyber security, identity & access management, and hosting team

· Participation and possible lead on projects within SAP operations, such as migrations and upgrades

· Participation in on call duty in a Follow-the-Sun support modelRequirements

· Successfully completed studies in computer science, business informatics or comparable qualification

· Several years of professional experience in SAP Basis administration including databases (SAP NetWeaver, S4/HANA, HANA 2.0 Database, Sybase ASE) on Linux platform

· Operational experience on Linux operating systems with shell scripting

· Experience in setting up, administering and operating hybrid system environments (on-premise/cloud) as well as automating operations

· Knowledge of the architecture and technical design of SAP systems and related processes (application development, operating systems, virtualization, cloud)

· SAP BTP experience would be a plus

· Working experience in international teams and projects

· Very good knowledge of English language, written and spoken

· Strong service orientation, communication, and moderation skills in an international contextTotal Exp- 5- 7 years

Releavant Exp- 5 yearsLocation - Bangalore