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Sr IT Desktop Support Technician (Manager) || Gurgaon

International Permanent View Job Description
The Sr IT Desktop Support Technician (Manager) will be responsible for managing and providing end-to-end IT desktop support services within the professional services and consultancy industry. This role in Gurgaon requires a strong technical background to ensure seamless technology operations and user support.
  • Gain exposure to a global platform
  • Operate in an environment that values business building and collaboration.

About Our Client

The hiring company is a medium-sized professional services and consultancy firm known for its technology-driven solutions and client-focused approach. It provides a robust platform for employees to work on cutting-edge projects in a collaborative environment.

Job Description

  • Provide comprehensive desktop support, including hardware and software troubleshooting for end-users.
  • Manage IT assets, ensuring proper inventory and compliance with company policies.
  • Install, configure, and maintain operating systems, software, and peripheral devices.
  • Coordinate with external vendors for hardware repairs and software updates when necessary.
  • Monitor and maintain network connectivity and related equipment.
  • Conduct regular system audits to ensure optimal IT performance and security.
  • Provide technical guidance and training to internal teams when required.
  • Develop and implement IT support policies and procedures to enhance overall efficiency.

The Successful Applicant

A successful Sr IT Desktop Support Technician (Manager) should have:

  • Strong Windows OS troubleshooting (registry, services, event viewer, networking basics).
  • Experience with Microsoft 365 administration.
  • Understanding of hybrid AD environments.
  • Familiarity with virtualization platforms.
  • Basic networking knowledge (DNS, DHCP, VLAN concepts).
  • Endpoint management tools (Intune strongly preferred).
  • Experience with RMM tools (similar to NinjaOne) a plus.
  • Security awareness (endpoint AV, MFA enforcement, access control).

What's on Offer

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  • Opportunities to work on innovative projects in a professional services and consultancy setting.
  • A collaborative work environment in a modern Gurgaon office.



If you're ready to take the next step in your career as a Sr IT Desktop Support Technician (Manager), apply now to join this exciting opportunity in Gurgaon!

Quote job ref
JN-052026-7017252

Job summary

Function
Information Technology
Sub Sector
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
International
Job Type
Permanent
Job Reference
JN-052026-7017252

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.