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This role involves leading Adobe Experience Manager (AEM) and Salesforce Marketing Cloud (SFMC) solutions within the technology department for a prominent business services company in Bangalore. The ideal candidate will drive innovative digital marketing initiatives and ensure seamless integration across platforms in the facilities management industry.
Lead the design and execution of enterprise-wide Knowledge Management strategy, integrating advanced tools, content governance, and analytics to enhance IT service delivery and innovation. Build and maintain knowledge infrastructure, foster a culture of knowledge sharing, ensure compliance, and drive stakeholder engagement, training, and change management to maximize knowledge asset value and business impact.
We are looking for a Customer Success Leader to join our client in Pune. This role requires a professional who can effectively manage customer relationships across the globe, while running a team of AM and TAM (technical account management).
Driving the product strategy, roadmap, and vision for the Operations Manager product, including delivery of FDD and AI analytics solutions, in collaboration with other members of the product line team
As the Vice-President - Customer Experience, you will own the end-to-end post-go-live customer experience across all of the client accounts. You will ensure clients realize continuous value by driving strategic account management, building strong executive relationships, and enabling ongoing product adoption.
We're looking for a Product Leader to drive the next generation of cross-border payment solutions for India's export ecosystem. You'll own products that move real money-international collections, FX, compliance, and settlement flows-and ensure they're built with precision, trust, and resilience
We are seeking a dynamic and strategic leader to head our Customer Experience function. This is a confidential leadership role with a leading NBFC, focused on delivering exceptional customer journeys across digital and physical touchpoints. The ideal candidate will bring deep expertise in customer-centric design, service excellence, and digital transformation.
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