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This role focuses on leading CCaaS (Cloud Contact Center as a Service) transformation programs, designing and implementing omni-channel contact center solutions integrated with AI, automation, and analytics to enhance customer experience and agent efficiency. It requires expertise in cloud platforms (Amazon Connect, Genesys, NICECXOne), conversational AI, and complex integrations.
As the Director, Business Operations Modernization (BOM) - India & APAC, you will lead and scale one of the most critical delivery engines of the company. Working in close partnership with the North America BOM Leader, you will drive the evolution of our BOM practice across the APAC region - powering AI-first, outcome-based delivery and building a globally integrated, high-performance team of ~1,000 professionals
The Delivery Head - Digital Practice role leads a $50-100M portfolio, ensuring delivery excellence and driving digital transformation through cloud, AI, and modern application solutions. It requires 18+ years of experience, strong leadership, and expertise in managing large teams, budgets, and complex technology programs aligned with business goals.
As Chief Technology Officer (CTO), you will define and execute the long-term technology vision, driving innovation across AI/ML, IoT, and cloud-native platforms. This role offers the opportunity to build teams, create scalable architectures, and shape the future of intelligent mobility solutions.
We are looking for a driven Account Executive to join our fast-growing team and help accelerate adoption of our intelligent document processing platform. You will own the full sales cycle-from prospecting and qualification to demos, negotiation, and closing. If you thrive in a high-ownership environment and want to sell a category-defining, AI-powered product, this role is for you.
As a Customer Support Specialist, you will be the first point of contact for users who depend on our system in fast-paced and time-sensitive environments. You will handle inquiries, troubleshoot technical issues, guide clients through product features, and ensure they receive timely, clear, and effective solutions. Your work will directly support high-profile productions and help clients maximize the value of our AI-powered tools.
The client is seeking a dynamic Digital Analytics Leader to shape its global digital future by building and driving digital analytics and AI practices, delivering insights, and enabling enterprise-wide automation. The role will leverage current and emerging technologies to transform client's business, driving intelligent automation solutions and shaping the AI/ML, analytics, and reporting strategy.
Our client is a Venture Capital fund which invests in early stage companies in the Technology/AI sector. They are currently looking to add an Investment Associate to their team based in Mumbai.
As a Data Scientist/Senior Data Scientist, you will develop advanced NLP algorithms to improve accuracy, efficiency, and cost-effectiveness in AI-driven solutions. Your work will leverage structured and unstructured data to transform client services through cutting-edge machine learning.
A fast-growing company at the forefront of AI in finance is looking for a professional to analyze financial data, interpret financial statements, and assess company debt positions using global accounting standards. The role offers exposure to innovative technologies, career growth opportunities, and collaboration with experienced industry leaders.
This is a high-impact role where you will own our visual identity, starting with a complete overhaul of the client's website. Your work will directly shape the brand is perceived by Fortune 500 enterprises and the broader AI ecosystem.
Data Scientist (IT)Position:Data ScientistJob type:Techno-FunctionalPreferred education qualifications:Bachelor/ Master's degree in Statistics, Operation Research, Computer Science, Data Science OR related quantitative fieldJob location:IndiaGeography:SAPMENARequired experience:6-8 YearsPreferred profile/ skills: § 5+ years in developing and implementing forecasting models§ [Mandatory] Proven track record in data analysis (EDA, profiling, sampling), data engineering (wrangling, storage, pipelines, orchestration)§ [Mandatory] Proven expertise in time series analysis, regression analysis, and other statistical modelling techniques§ [Mandatory] Experience in ML algorithms such as ARIMA, Prophet, Random Forests, and Gradient Boosting algorithms (XGBoost, LightGBM, CatBoost)§ [Mandatory] Experience in model explainability with Shapley plot and data drift detection metrics.§ [Mandatory] Strong programming & analysis skills with Python and SQL, including experience with relevant forecasting packages§ [Mandatory] Prior experience on Data Science & ML Engineering on Google Cloud§ [Mandatory] Proficiency in version control systems such as GitHub§ [Mandatory] Strong organizational capabilities; and ability to work in a matrix/ multidisciplinary team§ [Mandatory] Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audience§ Experience in Beauty or Retail/FMCG industry is preferred§ Experience in handling large volume of data (>100 GB)§ Experience in delivering AI-ML projects using Agile methodologies is preferred§ Proven ability to work proactively and independently to address product requirements and design optimal solutionsJob objectives:Design, develop, implement, and maintain data science and machine learning solutions to meet enterprise goals. Collaborate with cross-functional teams to leverage statistical modeling, machine learning, and data mining techniques to improve forecast accuracy and aid strategic decision-making across the organization. Scale the proven AI-ML Product across the SAPMENA region.Job description:§ Deep understanding of business/functional needs, problem statements and objectives/success criteria§ Develop and maintain sophisticated statistical forecasting models, incorporating factors such as seasonality, promotions, media, traffic and other economic indicators§ Collaborate with internal and external stakeholders including business, data scientists & product team to understand the business and product needs and translate them into actionable data-driven solutions§ Review MVP implementations, provide recommendations and ensure Data Science best practices and guidelines are followed§ Evaluate and compare the performance of different forecasting models, recommending optimal approaches for various business scenarios§ Analyze large and complex datasets to identify patterns, insights, and potential risks and opportunities§ Communicate forecasting results and insights to both technical and non-technical audiences through clear visualizations and presentations§ Stay up to date with the latest advancements in forecasting techniques and technologies, continuously seeking opportunities for improvement§ Contribute to the development of a robust data infrastructure for AI-ML solutions, ensuring data quality and accessibility§ Collaborate with other data scientists and engineers to build and deploy scalable AI-ML solutions
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Position:ML EngineerJob type:Techno-FunctionalPreferred education qualifications: Bachelor/ Master's degree in computer science, Data Science, Machine Learning OR related technical degreeJob location:IndiaGeography:SAPMENARequired experience:6-8 YearsPreferred profile/ skills:
Job objectives:Design, develop, deploy, and maintain data science and machine learning solutions to meet enterprise goals. Collaborate with product managers, data scientists & analysts to identify innovative & optimal machine learning solutions that leverage data to meet business goals. Contribute to development, rollout and onboarding of data scientists and ML use-cases to enterprise wide MLOps framework. Scale the proven ML use-cases across the SAPMENA region. Be responsible for optimal ML costs.Job description:
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