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The Implementation Manager will work with our client's newest customers, ensuring successful scoping, configuration and implementation of SpotDraft's product suite integrated with the client's internal tools or other third-party services. The primary objective is to facilitate customers through the product configuration, integration, and training required to ensure successful rollout of the auxiliary integrated IT stack with SpotDraft for our customers.
The role has a hunting nature and expects the successful candidate to handle end-to-end sales process for the company while also building long term relationships with clients and partners.
Your job as a Customer Success Manager (CSM) will be to ensure customers achieve their desired outcomes with the company's products or services. You will build strong relationships, offer continuous support, and proactively resolve issues to enhance customer satisfaction and retention. Additionally, you will gather feedback to contribute to the improvement of products and services.
Plays a critical role in ensuring large, complex clients maximize the value they get from the company's products. Act as the primary point of contact between the company and clients, aiming to deliver outstanding service, solve problems, and foster long-term relationships. CSM is both a technical expert and a relationship builder, ensuring that customers derive maximum value from their investments while driving customer satisfaction, retention, and growth.
We are searching for a driven and detail-oriented Enterprise Account Executive for our client.This is a outbound heavy, India SaaS sales role. The candidate should have experience selling to fortune 500 & high turnover Indian enterprises.
This leadership role will drive technical delivery as well as day-to-day customer relationship management of all customers in international markets (from India). The leader will be responsible for pre-sales solutioning for the client as may be needed.
Lead and develop a team to generate qualified leads, driving sales pipeline growth for the Europe market. They strategically plan and execute outreach, ensuring efficient lead qualification and performance tracking.
As an Inbound BDR, you will focus on qualifying and nurturing incoming leads, converting them into potential sales opportunities. You will work closely with the sales team to identify prospects and move them through the sales pipeline.
Lead sales and customer lifecycle for your API suite, managing a team and targeting corporates and BFSI in the APAC market. Drive market analysis, API rollouts, and competition strategies.
This role focuses on driving growth and retention for top accounts through strategic upselling, stakeholder engagement, and demonstrating ROI. You'll also stay ahead of industry trends, representing the platform as a key enterprise solution.
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