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This is a founding Customer Success & Expansion Manager to drive revenue, strengthen client relationships, and lead strategic business development efforts.This is a Bangalore based, US hours, 5 days WFO role.
This is a US shift role with 2 days WFO in Bangalore
The Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their goals using the company's products or services. They act as a trusted advisor, driving customer satisfaction, retention, and growth by providing support, guidance, and proactive solutions.
This role involves managing CRM systems, sales tools, and process compliance to support a high-growth B2B SaaS sales team. It requires strong analytical skills, ownership, and the ability to streamline operations in a fast-paced environment.
The Implementation Manager will work with our client's newest customers, ensuring successful scoping, configuration and implementation of SpotDraft's product suite integrated with the client's internal tools or other third-party services. The primary objective is to facilitate customers through the product configuration, integration, and training required to ensure successful rollout of the auxiliary integrated IT stack with SpotDraft for our customers.
Your job as a Customer Success Manager (CSM) will be to ensure customers achieve their desired outcomes with the company's products or services. You will build strong relationships, offer continuous support, and proactively resolve issues to enhance customer satisfaction and retention. Additionally, you will gather feedback to contribute to the improvement of products and services.
This leadership role will drive technical delivery as well as day-to-day customer relationship management of all customers in international markets (from India). The leader will be responsible for pre-sales solutioning for the client as may be needed.
Lead and develop a team to generate qualified leads, driving sales pipeline growth for the Europe market. They strategically plan and execute outreach, ensuring efficient lead qualification and performance tracking.
As an Inbound BDR, you will focus on qualifying and nurturing incoming leads, converting them into potential sales opportunities. You will work closely with the sales team to identify prospects and move them through the sales pipeline.
This role focuses on driving growth and retention for top accounts through strategic upselling, stakeholder engagement, and demonstrating ROI. You'll also stay ahead of industry trends, representing the platform as a key enterprise solution.
- The role leads the Offline PnL for a leading EdTech.
- To build the F&V category for a quick commerce from scratch.
We are seeking a highly experienced Revenue Operations (RevOps) Manager with HubSpot certification to optimize and streamline our revenue-generating processes. This role will focus on aligning sales, marketing, and customer success operations to drive efficiency, improve data-driven decision-making, and enhance overall business performance
Looking for a expert in Partnerships within the BFSI ecosystem, along with a good understanding of SaaS
This role focuses on driving customer acquisition and revenue growth through multi-channel marketing campaigns across the Erope market, with a strong emphasis on ABM, sales enablement, and data-driven optimization.
The candidate should be highly analytical and detail-oriented FP&A (Financial Planning & Analysis) Analyst to join the finance team with prior work experience working with business facing teams like sales and operations.
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