Information Technology jobs within Technology & Telecoms

As a Solutions Engineer - Support, you will be a key member of our
customer-facing team, providing technical assistance and driving customer
success for our enterprise clients using Zeotap's SaaS platform.

In this role,
you'll focus on resolving complex issues, ensuring seamless integrations,
and providing expert support for our SaaS solutions.

1. Technical Skills

* Expertise in Jakarta EE: Deep knowledge of Jakarta EE specifications, including JPA, CDI, EJB and JAX-RS.

* Experience with Jakarta EE containers (Websphere Liberty or similar).

* Cloud Platforms: Hands-on experience with cloud providers like AWS, Azure, or Google Cloud.

* Understanding of cloud-native development practices, including containers (Docker, Kubernetes) and serverless architectures.

* Asynchronous Programming: Proficiency in asynchronous programming paradigms using technologies like JMS, Kafka, or RabbitMQ.

* Familiarity with patterns to deal with asynchronous complexity like SAGA, command-response-pattern or inbox / outbox.

* Domain-Driven Design (DDD): (Optional) Experience designing and implementing solutions following DDD principles.

* Strong understanding of strategic and tactical DDD, including bounded contexts, aggregates, entities, and repositories.

* Distributed Systems: Knowledge of distributed system patterns like eventual consistency.

* Experience designing systems for high availability, scalability, and resilience in a cloud environment.

* APIs and Microservices: Proficiency in designing and developing RESTful APIs.

* Knowledge of microservices architecture and tools like Quarkus or MicroProfile.

* Databases: Strong experience with relational databases (PostgreSQL).

* Knowledge of data storage best practices in distributed and asynchronous systems.2. Architecture & Design

* Solution Architecture: Ability to define and oversee the system's architecture in line with the principles of DDD and cloud-based infrastructure.

* Experience in creating high-level and low-level designs, addressing scalability, maintainability, and performance.

* Event-Driven Architecture: Experience designing and building event-driven architectures, ensuring decoupling of services and efficient message passing.

* Security: Knowledge of security best practices and vulnerability prevention strategies in cloud environments.3. Team Leadership

* Mentorship: Ability to mentor junior and mid-level developers, guiding them through complex design and implementation challenges.

* Foster a culture of continuous learning and improvement within the development team.

* Collaboration: Strong collaboration with other teams (DevOps, QA, Product Management) to ensure alignment on technical and business goals.

* Experience working in agile development environments (Scrum/Kanban).4. Problem-Solving & Innovation

* Complex Problem-Solving: Ability to identify and solve complex technical problems, especially in areas related to system concurrency, data consistency, and distributed processing.

* Technical Innovation: Stay updated with the latest advancements in Jakarta EE, DDD, and cloud technologies, promoting their adoption when appropriate.

* Strong track record of driving innovation and introducing best practices.5. Soft Skills

* Strong Communication: Excellent verbal and written communication skills, able to convey technical ideas clearly and concisely to both technical and non-technical stakeholders.

* Decision-Making: Ability to make well-informed decisions under pressure, particularly in high-stakes scenarios involving the production system.

* Adaptability: Comfortable with evolving technologies and environments, especially with the rapid changes in cloud and asynchronous systems.6. Experience & Education

* Relevant Work Experience: Minimum of 7-10 years of software development experience, with at least 2-3 years in a lead or senior developer role.

* Proven experience leading the development of complex, distributed systems in a cloud environment.

* Education: Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience

Job Description:

Salesforce Admin

Location: Hyderabad

Experience: 5+ years

Shift Time: 3:00 PM to 12:00 AM IST

Skills: Salesforce AdminQualifications

• 5+ years of Salesforce Administrator experience
• Should be a certified Salesforce Administrator
• Detail oriented is a must
• Strong focus on process control
• Should be ready to work in night shift
• Solid quantitative skills
• Intermediate Excel Skills (one year of practical Excel experience required
• Should be ready to work in UK/US shift hours
• Excellent oral and written English skill

KEY RESPONSIBILITIES:
*
Database Design & Management:
o
Collaborate with the product development team to design, implement, and maintain scalable database schemas that meet business and application requirements.
o
Develop and maintain data models, ensuring consistency and optimal performance.
o
Design tables, indexes, and constraints for high data integrity and performance.
*
Performance Tuning & Optimization:
o
Analyse slow-running or poor performing queries and optimize performance through proper indexing, query restructuring, or caching mechanisms.
o
Conduct performance tuning, including tuning the PostgreSQL parameters for optimal database performance.
o
Work on improving database performance, scaling database operations, and addressing bottlenecks.
*
Cloud Database Management (AWS Aurora PostgreSQL):
o
Manage and administer AWS Aurora PostgreSQL clusters, ensuring high availability, backup, recovery, and disaster recovery planning.
o
Optimize the use of cloud-based resources in AWS Aurora to ensure cost-effective and efficient use.
o
Monitor and maintain database systems in cloud environments, ensuring data security and availability.
*
Security & Compliance:
o
Ensure that the database architecture complies with organizational security policies and best practices.
o
Implement database encryption, user management, and access controls.
o
Monitor database security and address any vulnerabilities or compliance concerns.
*
Automation & Maintenance:
o
Automate routine database tasks such as backups, failovers, maintenance windows, etc.
o
Develop and maintain database monitoring and alerting mechanisms to ensure system stability.
*
Documentation & Training:
o
Create and maintain detailed documentation for database designs, performance optimizations, and cloud database configurations.
o
Provide technical guidance and training to developers on best practices for schema design, query development, and database management.
WHAT WE ARE LOOKING FOR
*
Experience:
o
Over 7 to 11 years of technology experience working in a multi-national company.
o
5+ years of experience in PostgreSQL database administration, with a strong focus on query optimization, schema design, and performance tuning.
o
Proven experience managing PostgreSQL on AWS Aurora.
*
Technical Skills:
o
Strong expertise in PostgreSQL database design, including normalization, indexing, partitioning, and data modeling.
o
In-depth knowledge of SQL, PL/pgSQL, and advanced PostgreSQL features like triggers, stored procedures, and replication.
o
Familiarity with AWS services (Aurora, RDS, EC2, S3, etc.) and cloud database management practices.
o
Experience with query tuning tools such as pg_stat_statements and EXPLAIN for query analysis.
o
Experience with database backup, recovery, replication, and failover strategies.
*
Performance Tuning:
o
Expertise in tuning PostgreSQL databases for high performance, including memory usage optimization, connection pooling, and query optimization.
o
Proficiency in analyzing and resolving database performance issues, especially in high-traffic and high-volume production environments.
*
Soft Skills:
o
Excellent problem-solving skills and the ability to work closely with developers, DevOps, and architects.
o
Strong communication skills to convey technical solutions to both technical and non-technical stakeholders.
*
Education:
o
Engineering degree in computer science, Information Technology, or related field.
*
Nice to Have:
o
Experience with containerized databases using Docker or Kubernetes.
o
Familiarity with event-driven architectures using Kafka.
o
Experience with CI/CD pipelines and Flyway Script.

As the Lead Software Engineer in our Research & Innovation team, you'll play a strategic role in establishing and driving the technical vision for industrial AI solutions. Working closely with the Lead

* Develop and execute the strategic vision for AI projects within the team, ensuring alignment with company objectives and industry needs.

JOB DESCRIPTION:

We are looking for a highly-capable SharePoint administrator to manage our SharePoint environment. You will be configuring our SharePoint platform, configuring subsites, adding document libraries, and developing shared storage space and backup procedures.To ensure success as a SharePoint administrator, you should exhibit solid knowledge of Windows operating systems and the ability to create a positive experience for end-users. An outstanding SharePoint administrator will be someone whose expertise results in smooth integration and efficient online collaboration.Responsibilities:

· Support end-user support such as creating user account, configuring site collection, manage user permission, and website and Providing SharePoint support and end-user training.

· Installing/Configuring the SharePoint platform, integrating applications, and creating libraries.

· Review, analyze, and evaluate Business User needs to provide efficient and innovate solutions

· Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences.

· Monitoring service response time and tuning the performance.

· Troubleshooting and resolving SharePoint issues or malfunctions.

· Answering troubleshooting requests

· Performing data retrieval and backup procedures to prevent data loss.

· Ensuring sufficient storage space by performing clean-ups and archiving data in coordination with respective Server team.

· Maintaining network infrastructure, as well as managing encryption, security zones, and firewalls.

· Perform other duties as assigned primarily in Jira/Confluence.Experience and Skill Requirements:

· Must -

o BE/B.Tech with 5+ years of experiences as an enterprise level SharePoint administrator.

o Extensive knowledge of Windows operating systems and PowerShell.

o Experience in maintenance of the SharePoint platform including version updates, patches.

o Hand-on experience with SharePoint 2019 & SharePoint Online including OneDrive, eDiscovery, and Enterprise search.

o Explicit Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks

o SharePoint design, implementation, and deployment experience at enterprise level

o Excellent time management skills with ability to meet deadlines since user will be directly with client & users and this is IC role.

· Good to have

o ASP.NET/C# Development, SQL Server (SQL queries)

o Jira/Confluence - working knowledge.

o Foundation knowledge of Cloud environment and Infrastructures.

o Experience with Jira/Confluence preferred

o Advanced analytical and problem-solving abilitiesLocation- Gurgaon

Shift- Rotational Shift

Key accountability:

Implements web pages, applications, widgets, web parts, and assets on the e-Store Platform using a working knowledge of HTML, bootstrap, JavaScript, CSS, angular framework, Angular js,web services intergration ,AJAX, JSON, XSLT, and XML,TypeScript.

Develops and maintains responsive web designs using hybris solution, bootstrap or similar framework.

Troubleshoots and corrects front-end website and application-related issues.

Advises on front-end web application architecture solutions that are reusable and user-orientedQualification:

Bachelor's degree in Information Technology, Computer Science, or a related discipline

Must be able to program codes in JavaScript- specifically ES6 or later

Technical expertise in languages, technologies, and concepts for the following: HTML, JavaScript, CSS, angular framework, angular js, Web Graphics (Optimization), Knowledge in Information Architecture, Responsive Design, Email design

Experience:

5+ years front end Development [JavaScript and angular Development experience ]

Proficient in front-end web development using HTML5, CSS3 and CSS5, jQuery framework and, Responsive Development experience

Understanding of server-side principles and the relation to front-end development and delivery

Extensive knowledge of performance testing and front-end optimization principles and techniques

Understands Agile methodology and instill best practices into the process

As a D365 Field Service Techno-Functional Consultant, you'll lead the implementation and customization of Dynamics 365 Field Service modules.

We are seeking a highly skilled and experienced Database Administrator (DBA).

The ideal candidate will have a strong background in managing and optimizing ElasticSearch and Postgres databases, as well as extensive experience with AWS managed databases including RDS, Aurora and MySQL.

• Be a key advisor for the clients, analyzing business requirements to design and implement ideal security solutions for their needs.
• Candidate is required to have strong communication skills and experience in SOC operations, security governance & advisory, security risk management, security architecture, and cyber incident response programs.

This role is for a Company Secretary who will be responsible for managing the firm's legal matters, and ensuring the company's compliance with statutory and regulatory requirements.

This is a founding Customer Success role for a high growth SaaS firm.It is a Individual contributor role and is 5-days WFO role based out of Bangalore.

Lead and grow a high-performing sales team to drive revenue and build long-term client relationships. Own the entire sales cycle, from prospecting to closing, while collaborating closely with company founders. Develop sales strategies, conduct presentations and demos, and ensure team success through effective coaching and performance management.

• This is a senior IC role ( field sales), directly reporting to the India Sales Head
• Candidate should come with minimum 10+ years of sales experience

A leading mobile SaaS company is hiring an Enterprise Account Executive in Bangalore to drive revenue growth by selling advanced mobile marketing and deep linking solutions to top enterprise brands.

• Work with the founders to ensure successful deployment, adoption and experience on the platform across the institutions
• Create and analyse reports from day to day operations, to drive revenue generation and product development

This is a US shift role with 2 days WFO in Bangalore

The Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their goals using the company's products or services. They act as a trusted advisor, driving customer satisfaction, retention, and growth by providing support, guidance, and proactive solutions.

Join a global leader that's redefining how brands and users connect across mobile platforms. We're on the lookout for a seasoned Advertising Account Executive to help scale our client's Discovery Ads product by driving strategy, sales, and customer success with some of the biggest names in the digital space.

This role involves managing CRM systems, sales tools, and process compliance to support a high-growth B2B SaaS sales team. It requires strong analytical skills, ownership, and the ability to streamline operations in a fast-paced environment.

A seasoned BFSI sales leader driving the India business for a leading cybersecurity company, with a proven track record of scaling revenue and building high-performing teams. This role involves end-to-end ownership of the India market and close collaboration with global leadership to align strategy and execution.

The Sales Head will lead revenue growth and market expansion for their SaaS-based DMS and SFA solutions, managing both new customer acquisition and growth within existing accounts. The role requires strategic sales leadership, enterprise selling expertise, and the ability to drive large-scale transformation in a fast-paced, innovation-driven environment.

The Implementation Manager will work with our client's newest customers, ensuring successful scoping, configuration and implementation of SpotDraft's product suite integrated with the client's internal tools or other third-party services. The primary objective is to facilitate customers through the product configuration, integration, and training required to ensure successful rollout of the auxiliary integrated IT stack with SpotDraft for our customers.

The role has a hunting nature and expects the successful candidate to handle end-to-end sales process for the company while also building long term relationships with clients and partners.

Your job as a Customer Success Manager (CSM) will be to ensure customers achieve their desired outcomes with the company's products or services. You will build strong relationships, offer continuous support, and proactively resolve issues to enhance customer satisfaction and retention. Additionally, you will gather feedback to contribute to the improvement of products and services.

Plays a critical role in ensuring large, complex clients maximize the value they get from the company's products. Act as the primary point of contact between the company and clients, aiming to deliver outstanding service, solve problems, and foster long-term relationships. CSM is both a technical expert and a relationship builder, ensuring that customers derive maximum value from their investments while driving customer satisfaction, retention, and growth.

We are searching for a driven and detail-oriented Enterprise Account Executive for our client.

This is a outbound heavy, India SaaS sales role. The candidate should have experience selling to fortune 500 & high turnover Indian enterprises.

Consulting with a leading SaaS organization in Bangalore to hire their 'Head of Partner Ecosystem & Enablement'.

This leadership role will drive technical delivery as well as day-to-day customer relationship management of all customers in international markets (from India). The leader will be responsible for pre-sales solutioning for the client as may be needed.