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Implementation and Onboarding Manager | SaaS - Series B

Bangalore Permanent View Job Description
The Implementation Manager will work with our client's newest customers, ensuring successful scoping, configuration and implementation of SpotDraft's product suite integrated with the client's internal tools or other third-party services. The primary objective is to facilitate customers through the product configuration, integration, and training required to ensure successful rollout of the auxiliary integrated IT stack with SpotDraft for our customers.
  • - Work with one of the fastest growing startups in the CLM space
  • - Stellar culture

About Our Client

Our client is an innovative company in the legal tech space, offering advanced solutions for contract lifecycle management. Their platform helps organizations automate, streamline, and efficiently manage contracts from start to finish. By reducing manual effort and minimizing risks, they empower businesses to boost productivity, improve compliance, and enhance legal operations.

Job Description

1. Understand client requirements and maintain client and partner relationships.

2. Manage projects with an organized approach and ensure objectives are met within pre-agreed timelines.

3. Document integration processes and best practices

4. Provide technical assistance to clients with customizations.

5. Implement SaaS products.

6. Work with SSO, API, CRM, HRMS, and ticketing tools. 7. Collaborate and communicate effectively with engineering and product teams.

The Successful Applicant

1. 3+ years of SaaS Implementation experience.

2. Excellent communication skills, both oral and written.

3. Proficiency in MS Excel, PowerPoint, and Word.

4. Strong interpersonal skills.

5. Results-oriented mindset, motivated by success.

6. Good understanding of the data analytics lifecycle.

7. Ability to multi-task.

8. Enthusiastic team player with an innovative approach.

9. Capability to thrive in a fast-moving environment.

What's on Offer

- Industry leading compensation

- Culture

Quote job ref
JN-052025-6740479

Job summary

Function
Sales
Sub Sector
IT & Telecommunications
What is your area of specialisation?
Technology & Telecoms
Location
Bangalore
Job Type
Permanent
Job Reference
JN-052025-6740479

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.