Software jobs in India

• Candidate should come with experience leading channel alliances via resellers/ SIs( preferably the sales of hardware+ software components).
• Own the sales pipeline through sell-to and sell-through motion.

As a Principal Software Developer, your primary focus would be to enhance our web-based simulation platform, WeSim. This platform empowers our developers to perform simulations, accelerating development processes.

Your Responsibilities

• Design and Develop Applications: Build robust and scalable software solutions that align with business, security, and compliance requirements
• Transform Legacy Systems: Understand legacy applications while leading their migration to modern cloud platforms.
• Implement Clean Architecture & DDD: Design and develop software adhering to best practices, ensuring scalability and maintainability.
• Collaborate with Teams: Work closely with the Requirements Engineer, Experts and other stakeholders to translate technical specifications into working software solutions.
• Develop with Quality in Mind: Apply test-driven development (TDD) and integrate testing seamlessly into the development process.
• Support Integration & Maintenance: Contribute to integration, testing, deployment, and maintenance by correcting errors and adding enhancements.
• Drive Continuous Integration & Deployment (CI/CD): Continuously integrate and deploy applications to ensure streamlined development and delivery.
• Innovate Software Engineering Methods: Research, develop, and implement new software engineering techniques to enhance efficiency and effectiveness.
• Refine Development Processes: Establish and improve processes, standards, and guidelines for software development to ensure high-quality outputs.

what we are looking for

Technical

• Programming Languages: Java 8 & 11, Java 17 Spring Boot
• Containerization: with Docker
• Strong experience with Maven
• Cloud Platforms: Experience migrating applications to AWS.
• Architectural Principles: Proficiency in Clean Architecture and Domain-Driven Design (DDD).
• Development Practices: Test-Driven Development (TDD), Continuous Integration (CI), and Continuous Deployment (CD).
• Problem-Solving Skills: Strong debugging, troubleshooting, and performance optimization abilities.

Personal

• Require 5+ years of technology experience with trending technologies.
• At least 5 years of experience in design and development of software, experience with large multinational organisations is highly preferred.
• Excellent communication and collaboration skills
• Strong analytical and problem-solving abilities.
• Proactive cost reduction, automation, and improvements in process efficiency.
• Ability to work independently and as part of a team.
• Highly motivated and results oriented.
• High Energy, able to motivate, collaborate and to generate followership.
• Strong communication skills, with demonstrated capability in engaging a large, distributed organisation.

As a Tech Lead you will play a pivotal role in building software applications for our suite of products. You'll be an integral part of our agile development process, contributing primarily to back-end engineering.

• Bachelor's or master's degree in computer science, or a comparable field.
• More than 4 years of experience working in the field of software testing.

Minimum

Work experience of more than 15 years in all facets of Process Engineering Design of large Oil & Gas / petrochemical facility development. Key Responsibilities

Work as part of the Process Engineering Project Team with specific responsibility for:

- Familiar with Refinery Plant and/or Petrochemical Plant,

- Process optimization,

- Preparation and Development of basis of design, heat and mass balance, process flow diagrams, P&IDs, equipment and instrument sizing and data sheet,

- Hydraulic calculation, thermal rating of shell & tube heat exchangers and pressure relieving calculation,

- Process simulation (HYSYS/Pro-II)

- Estimation of utility consumption,

- Preparation of operation manual,

- Managing to the overseas engineering centres,

- Interface & coordination design activities, managing to the process related parties, such as Client and the other EPC contractors,

-A high standard of English language ability both written and spoken.

-Ability to use the Microsoft Office environment in all aspects of daily work.

-Highly ethical - accountable for actions and statements.

-The leadership qualities to lead, delegate tasks and organize the team.

-Ability to understand and interpret complex problems and explain them to others.

-High attention to detail and proactive follows up.

-The willingness to take responsibility as delegated and make decisions at appropriate times within the authority level.

-Striving for excellence in efficiency, safety, and profitability. Specific Skills Required for the Position

*

Knowledge of the following design software packages:

*

Process Simulation Software: PROII, HYSYS

*

Thermal Rating Software: HTRI People Management

-As a Senior Engineer it is expected that the role will contribute to the mentoring and training of junior engineers within the department.

-Direct supervision and checking of the work by staff will be required at times.

-Showing mutual trust and respect in all our working relationships.

-Respecting diversity and encouraging cooperation and teamwork.

-Committing to open, transparent, effective, two-way conversation.

GUI Software testing

• Collaboration in an interdisciplinary, international and agile testing team, responsible for automated as well as manual testing of Festo application software considering international and internal Festo testing standards.
• Design, development and maintenance of test setups and tests at application level in connection with GUI and REST API tests.
• Use of state-of-the-art technologies and concepts for platform testing.
• Analyzing the collected test results and creating test protocols in close cooperation with test analysis and test management.

Your qualification:

• Completed studies in the field of computer science or comparable qualifications.
• Proven expertise and at least 5+ years of practical experience in test development.
• Very good knowledge of programming in Microsoft .NET/C# and/or Python.
• Practical experience with test frameworks (e.g. Selenium, Ranorex) is an advantage.
• Good knowledge of test automation.
• Experience and routine in agile methods of software development (e.g. SCRUM) desirable
• Analytical skills, structured and abstract thinking as well as creativity combined with a very good ability to work in a team
• Good written and spoken English skills (at least B1, preferably B2)

Location- Bangalore

This role involves leading a highly skilled technical team, and driving software development initiatives for a major player in the media and agency industry.

As a Data Engineer you will be developing and maintaining data infrastructure and writing, deploying, and maintaining software to build, integrate, manage, maintain, and quality-assure data

• Energy yield analysis and DC design, from concept to commissioning for solar power projects
• Expertise in PV Syst software, DC engineering principles, and attention to detail to ensure high quality design output

Your Responsibilities

• Take end-to-end ownership of the PDF creation service, ensuring it operates securely, reliably, and efficiently.
• Collaborate closely with network and infrastructure teams as well as external vendors to maintain and improve system performance.
• Design and implement your own migration strategy for approximately 6 Windows Servers and 13 Linux Servers, transitioning to a containerized infrastructure on AWS.
• Integrate 3rd party software solutions seamlessly into existing workflows or develop in-house alternatives where needed.
• Build and maintain highly scalable synchronous and asynchronous interfaces to support business-critical functions.

what we are looking for

Technical

• Hands-on experience with software solutions in cloud environments.
• Proficiency with AWS, Docker, Load Balancers, and networking principles.
• Expertise in working with Unix and Windows
• Shell scripting experience.
• Java
• Strong problem-solving mindset and ability to manage critical systems independently.

Personal

• Require 7+ years of technology experience with trending technologies.
• At least 7 years of experience in design and development of software, experience with large multinational organisations is highly preferred.
• Excellent communication and collaboration skills
• Strong analytical and problem-solving abilities.
• Proactive cost reduction, automation, and improvements in process efficiency.
• Ability to work independently and as part of a team.
• Highly motivated and results oriented.
• High Energy, able to motivate, collaborate and to generate followership.
• Strong communication skills, with demonstrated capability in engaging a large, distributed organisation.

The IT Project Manager assumes responsibility for the operational implementation of internal IT projects with a wide range of focus areas, from the management of strategic initiatives to organizational change measures, to the development and adaptation of processes, IT services, software tools, digitization initiatives, procurement projects

The role focuses on leading the qualification, optimization, and integration of IT-driven server platforms across diverse operating systems, hypervisors, and software ecosystems. It combines technical leadership with strategic oversight to drive innovation, ensure regulatory compliance, and streamline platform engineering processes in alignment with business objectives. Location - Banaglore/Pune basis Candidate's base location.

Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, software development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery.

Your Responsibilities

• Architecture and Design: Work with software engineers and architects to make cloud architecture decisions, ensuring scalability, security, and performance of the platform.
• Process Improvement: Review and optimize cloud-related processes, ensuring smooth transitions and continuous improvement.
• Security Implementation: Evaluate, discuss, and implement security requirements, ensuring compliance with best practices for cloud applications.
• Concept Creation: Design cloud concepts focusing on scalability, security, and performance to meet business requirements.
• Documentation: Create clear and maintainable documentation to ensure transparency, effective knowledge transfer, and ease of operation in the cloud environment.

what we are looking for

Technical

• Cloud Platforms: Deep experience with AWS services, including Amazon Elastic Container Registry (ECR), Amazon RDS with Aurora Serverless, Amazon S3, and Amazon ECS with AWS Fargate.
• CI/CD & Automation: Experience with GitLab CI, EC2-based runners, and automation tools such as Renovate Bot and Semantic Release.
• Security: Knowledge of AWS Secrets Manager, AWS Systems Manager, and secure access configurations for cloud environments.
• Containerization & Orchestration: Hands-on experience with Docker, ECR, ECS, and container orchestration tools.
• Monitoring & Observability: Familiarity with Grafana, Prometheus, and OpenTelemetry for performance monitoring and metric capturing.
• Database & Storage: Experience with MySQL on Amazon RDS, Aurora Serverless, and file storage solutions like Amazon S3.
• Scripting & Configuration Management: Familiarity with AWS Lambda, Liquibase for schema management, and experience with configuration management for scalable cloud environments.
• Hands-on experience with software solutions in cloud environments.

Personal

• Require 7+ years of technology experience with trending technologies.
• At least 5+ years of experience in design and development of software, experience with large multinational organisations is highly preferred.
• Excellent communication and collaboration skills
• Strong analytical and problem-solving abilities.
• Proactive cost reduction, automation, and improvements in process efficiency.
• Ability to work independently and as part of a team.
• Highly motivated and results oriented.
• High Energy, able to motivate, collaborate and to generate followership.
• Strong communication skills, with demonstrated capability in engaging a large, distributed organisation.

Technical

• Cloud Platforms: Extensive experience with AWS services, including Amazon ECS, Amazon RDS (with Aurora Serverless), Amazon S3, and AWS SQS
• Performance & Scalability: Proven ability to design and implement high-performance, scalable systems, ensuring applications can handle high loads and meet business needs.
• Containerization & Orchestration: Proficiency in Docker, ECS, Fargate, and container orchestration for deploying cloud-based applications.
• CI/CD & Automation: Hands-on experience with GitLab CI, EC2-based runners, and automation tools like Renovate Bot and Semantic Release to streamline
• Security & Compliance: Implementing best practices and company policies, working with e.g. AWS Security Hub
• Infrastructure as Code: AWS CDK, TypeScript, knowledge of Terraform welcome
• Database & Storage: Experience managing cloud-based databases, schema management, and scalable storage solutions like Amazon S3.
• Monitoring & Observability: Familiarity with Grafana, Prometheus, Datadog and OpenTelemetry for hybrid application monitoring and performance optimization.
• Software Engineering: Java, Maven, Sprint Boot experience is welcome

Personal

• Require 6+ years of technology experience with trending technologies.
• At least 5 years of experience in design and development of software, experience with large multinational organisations is highly preferred.
• Excellent communication and collaboration skills
• Strong analytical and problem-solving abilities.
• Proactive cost reduction, automation, and improvements in process efficiency.
• Ability to work independently and as part of a team.
• Highly motivated and results oriented.
• High Energy, able to motivate, collaborate and to generate followership.
• Strong communication skills, with demonstrated capability in engaging a large, distributed organisation.

Job Summary:We are looking for a proactive L1 Support & IT Monitoring professional to oversee IT systems, monitor infrastructure health, and provide first-level troubleshooting. The ideal candidate will have a keen eye for issue detection, basic troubleshooting skills, and the ability to escalate incidents efficiently.

Key Responsibilities:Monitoring & Incident Management:

• Continuously monitor IT infrastructure, servers, networks, and applications using monitoring tools.
• Detect and analyze alerts, ensuring timely resolution or escalation.
• Log, categorize, and track incidents in the ticketing system.
• Escalate unresolved issues to L2/L3 teams based on severity and impact.

L1 Technical Support:

• Handle basic troubleshooting for hardware, software, network, and system issues.
• Assist users with login issues, connectivity problems, and common software queries.
• Reset passwords, manage user access, and resolve minor IT service requests.
• Perform initial analysis of logs and alerts before escalating.

Documentation & Reporting:

• Maintain logs of system health, alerts, and resolutions.
• Prepare daily/weekly reports on incidents and system performance.
• Update knowledge base articles for frequently occurring issues.

Key Skills & Qualifications:Technical Skills:

• Basic knowledge of Windows/Linux operating systems.
• Familiarity with network troubleshooting (IP, DNS, VPN, etc.).
• Exposure to IT monitoring tools (e.g., Dynatrace, Kibana, Nagios, SolarWinds, Zabbix, etc.).
• Knowledge of ticketing tools like ServiceNow, JIRA, or Remedy.
• Understanding of cloud environments (AWS/Azure) is a plus.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work in a shift-based environment, including nights/weekends.
• Quick learner with a proactive mindset.

Preferred Qualifications:

• Education: Bachelor's degree/Diploma in IT, Computer Science, or related field.
• Certifications: ITIL Foundation, CCNA (preferred but not mandatory).
• Experience: 1-3 years in IT support, monitoring, or helpdesk roles.

Job Description:

• User Support: Provide technical support to end users, including troubleshooting

and resolving issues related to Azure AD, O365, device management, and general

software/hardware issues.

• System Monitoring: Monitor the health and performance of IT systems, ensuring

the availability and security of cloud services (Azure, AWS) and on-premises

infrastructure.

• Script Automation: Create and maintain scripts in PowerShell and Bash to

automate routine tasks such as user provisioning, system updates, and backups.

• Cloud Resource Management: Use Terraform and other IaC tools to deploy,

manage, and scale cloud infrastructure resources across AWS and Azure

environments.

• Device Management: Assist with device enrollment in MDM solutions, ensuring

devices are secure and compliant with company policies.

• Network Support: Troubleshoot basic networking issues, including connectivity

problems and configuration of firewalls, switches, and routers.

• System Maintenance: Perform regular updates and maintenance on Linux and

Windows systems to ensure they are secure and running efficiently.

• Documentation: Maintain accurate documentation of IT processes,

troubleshooting guides, and cloud infrastructure configurations.Key Skills:

• 3-4 years of experience in similar role

• Azure Active Directory: User management, security settings, software installation,

end-user troubleshooting.

• Microsoft O365: Admin support for Exchange, Teams, SharePoint.
• Device Enrollment: MDM solutions, device security.
• Scripting: PowerShell, Bash, and Linux shell scripting.
• Basic Networking: Connectivity troubleshooting, basic configurations.
• Operating Systems: Support for Linux and Windows.
• Cloud Services: Familiarity with AWS, Azure.
• Infrastructure as Code (IaC): Experience with Terraform for provisioning and

managing cloud resources.

• Automation: Ability to automate tasks using scripting and IaC tools

• Some aspect of security and cyber security understanding is appreciated.

Job DescriptionWe are looking for a highly skilled Senior Java Full Stack Developer with 8+ years of experience in developing scalable web applications. The ideal candidate should have strong expertise in Java, Spring Boot, React.js, and Microservices. You will be responsible for designing, developing, and maintaining enterprise-level applications while working with cross-functional teams.

Key Responsibilities

• Design and develop end-to-end web applications using Java, Spring Boot, React.js, and Microservices.
• Architect, implement, and maintain scalable RESTful APIs and microservices.
• Build responsive and user-friendly front-end applications using React.js with modern UI frameworks.
• Write clean, maintainable, and efficient code while following best practices.
• Implement security, performance, and scalability best practices in application development.
• Collaborate with cross-functional teams (DevOps, QA, Product Managers, UI/UX Designers) to deliver high-quality software.
• Troubleshoot, debug, and optimize applications to ensure high performance.
• Participate in code reviews, mentorship, and technical discussions to improve team efficiency.

Must-Have Skills✔ Java, Spring Boot, Spring MVC, Spring Security
✔ React.js, Redux, Hooks, JavaScript, TypeScript
✔ Microservices architecture and RESTful API development
✔ SQL (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis)
✔ CI/CD tools (Jenkins, Docker, Kubernetes, Git)
✔ Cloud platforms (AWS, Azure, or GCP)
✔ Unit Testing (JUnit, Jest, Mockito, Cypress)
✔ Agile/Scrum methodologies

Good-to-Have Skills

• Experience with GraphQL, Kafka, RabbitMQ
• Knowledge of OAuth, JWT authentication
• Exposure to containerization and orchestration tools (Docker, Kubernetes)
• Experience with TDD (Test-Driven Development) and BDD (Behavior-Driven Development)

Education

• Bachelor's/Master's degree in Computer Science, Engineering, or a related field.

1. Technical Skills

* Expertise in Jakarta EE: Deep knowledge of Jakarta EE specifications, including JPA, CDI, EJB and JAX-RS.

* Experience with Jakarta EE containers (Websphere Liberty or similar).

* Cloud Platforms: Hands-on experience with cloud providers like AWS, Azure, or Google Cloud.

* Understanding of cloud-native development practices, including containers (Docker, Kubernetes) and serverless architectures.

* Asynchronous Programming: Proficiency in asynchronous programming paradigms using technologies like JMS, Kafka, or RabbitMQ.

* Familiarity with patterns to deal with asynchronous complexity like SAGA, command-response-pattern or inbox / outbox.

* Domain-Driven Design (DDD): (Optional) Experience designing and implementing solutions following DDD principles.

* Strong understanding of strategic and tactical DDD, including bounded contexts, aggregates, entities, and repositories.

* Distributed Systems: Knowledge of distributed system patterns like eventual consistency.

* Experience designing systems for high availability, scalability, and resilience in a cloud environment.

* APIs and Microservices: Proficiency in designing and developing RESTful APIs.

* Knowledge of microservices architecture and tools like Quarkus or MicroProfile.

* Databases: Strong experience with relational databases (PostgreSQL).

* Knowledge of data storage best practices in distributed and asynchronous systems.2. Architecture & Design

* Solution Architecture: Ability to define and oversee the system's architecture in line with the principles of DDD and cloud-based infrastructure.

* Experience in creating high-level and low-level designs, addressing scalability, maintainability, and performance.

* Event-Driven Architecture: Experience designing and building event-driven architectures, ensuring decoupling of services and efficient message passing.

* Security: Knowledge of security best practices and vulnerability prevention strategies in cloud environments.3. Team Leadership

* Mentorship: Ability to mentor junior and mid-level developers, guiding them through complex design and implementation challenges.

* Foster a culture of continuous learning and improvement within the development team.

* Collaboration: Strong collaboration with other teams (DevOps, QA, Product Management) to ensure alignment on technical and business goals.

* Experience working in agile development environments (Scrum/Kanban).4. Problem-Solving & Innovation

* Complex Problem-Solving: Ability to identify and solve complex technical problems, especially in areas related to system concurrency, data consistency, and distributed processing.

* Technical Innovation: Stay updated with the latest advancements in Jakarta EE, DDD, and cloud technologies, promoting their adoption when appropriate.

* Strong track record of driving innovation and introducing best practices.5. Soft Skills

* Strong Communication: Excellent verbal and written communication skills, able to convey technical ideas clearly and concisely to both technical and non-technical stakeholders.

* Decision-Making: Ability to make well-informed decisions under pressure, particularly in high-stakes scenarios involving the production system.

* Adaptability: Comfortable with evolving technologies and environments, especially with the rapid changes in cloud and asynchronous systems.6. Experience & Education

* Relevant Work Experience: Minimum of 7-10 years of software development experience, with at least 2-3 years in a lead or senior developer role.

* Proven experience leading the development of complex, distributed systems in a cloud environment.

* Education: Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience

Job Title: Radio Frequency (RF) Engineer - Apple Product ExperiencePosition Overview:

As an RF Engineer, you will be responsible for designing, testing, and optimzing the radio frequency (RF) performance of our products, with a focus on wireless technologies commonly used in Apple devices (e.g., Wi-Fi, Bluetooth, 5G, NFC, etc.). You will work closely with cross-functional teams to ensure the highest quality and performance of RF components in mobile devices, wearables, and other consumer electronics.

Key Responsibilities:

1. RF Design & Optimization: Design and optimize RF circuits, systems, and components for next-generation products, ensuring high performance across Wi-Fi, Bluetooth, LTE, 5G, NFC, GPS, and other wireless standards commonly used in Apple products.

2. Wireless Performance Testing: Conduct comprehensive RF testing and validation, including range, throughput, interference, and signal integrity, to ensure optimal wireless performance in diverse real-world environments.

3. Integration with Apple Ecosystem: Apply knowledge of Apple-specific RF engineering practices and technologies to integrate wireless solutions within Apple's ecosystem (iOS, macOS, watchOS, etc.) and across Apple product lines (iPhone, iPad, Apple Watch, AirPods, etc.).

4. Interference Management: Troubleshoot and resolve interference, signal degradation, and performance issues, ensuring that wireless solutions meet stringent Apple standards for reliability and efficiency.

5. Collaboration: Work cross-functionally with hardware engineers, software teams, product managers, and quality assurance to ensure seamless RF integration into new devices.

6. Documentation & Reporting: Maintain detailed records of RF performance, design specifications, test results, and analysis. Provide technical documentation and reports for internal teams and stakeholders.

7. Compliance & Certification: Ensure all RF designs comply with regulatory standards and certifications (e.g., FCC, CE) and support certification processes for wireless technologies.

Qualifications:

Educational Background: Bachelor's or Master's degree in Electrical Engineering, Telecommunications, or a related field.

Experience:

1. 3+ years of hands-on RF engineering experience, with a focus on wireless technologies used in Apple products (e.g., Wi-Fi, Bluetooth, 4G/5G, NFC).

2. Proven track record of designing, testing, and optimizing RF systems in mobile or consumer electronics, preferably in the context of Apple's wireless ecosystems.

Technical Skills:

1. Strong knowledge of RF circuit design, antenna design, and system-level RF integration.

2. Expertise in RF measurement tools (e.g., spectrum analyzers, network analyzers, oscilloscopes).

3. Familiarity with wireless standards and protocols (Wi-Fi, Bluetooth, 5G, NFC, etc.).

4. Experience with RF simulation and modeling tools (e.g., Keysight ADS, Ansys HFSS).

5. Experience in performance optimization for power efficiency, data throughput, and signal integrity.

Apple-specific Expertise (Preferred Qualifications):

1. In-depth understanding of Apple's product line, including iPhone, iPad, AirPods, Apple Watch, and their wireless components.

2. Familiarity with Apple's design philosophies, testing procedures, and certification processes for wireless technologies.

3. Problem-Solving Skills: Strong analytical and troubleshooting skills with a knack for identifying complex RF performance issues and providing innovative solutions.

4. Communication: Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical teams.

5. Attention to Detail: Strong attention to detail in testing, analysis, and documentation to ensure the highest standards of quality

Job purpose: The Service Manager will be part of the global delivery team to oversee in-charge region's technical aspects of e-Store business platform and to lead regional L2, L3, technical members as eStore operations lead.

The role covers eStore operations team's responsibilities and performance outcome.Location- Gurgaon

Shift- Rotational shift, Hybrid

Key accountability:

• Main point of contact for support service
• Act as senior consultant for Regional ITC by providing technical advice and consultation on eStore platform
• Clarify each region's requirement for eStore maintenance or enhancement
• Co-ordinated with maintenance team regarding requirements from Subs(e.g. predefined solutions, guidelines, bug-fix and any source code modification within 5 MD)
• Serve as a liaison and primary point of contact between Subs/Regional ITC and maintenance team to evaluate, prioritize and manage all the requests escalated
• Perform resource allocation and workload assignment according to delivery requirement
• Develop work plan for deliverables
• Ensure that deliverables are achieved beyond client expectation
• Report delivery status to client and develop delivery documentations
• Provide support to respective countries during different time zones
• Develop own professional learning of SAP Hybris products/technologies and solutions, Should be self-motivated to keep himself/herself updated on latest SAP Hybris product/ technologies and Solutions
• Improve consulting skills, application and implementation expertise in the product and industry
• Supervise team members to determine how well they function in their jobs on a day-to-day basis
• Provide coaching & development

Qualification:

• Bachelor's degree required in computer science, software engineering
• Must have knowledge of Hybris as well as ticketing tools like JIRA
• Excellent communication, interpersonal, problem solving skills required
• Should have 7+ years of experience in e-Commerce technologies like SAP Hybris.

Experience:

• Experience in working with users to define their business requirements
• 10+years of experience in managing Operations, out of which 7+ years of experience preferably around e-Commerce technologies such as SAP Hybris
• Should have B2B/ B2C domain experience
• Knowledge of defined Service Level Agreements (SLAs)
• Strong organizational skills, Proven record of making operations efficient and in-depth knowledge of Industry best practices