Service Delivery jobs in India

This role focuses on managing application support and service delivery for Finance, Supply Chain, and corporate functions, ensuring business continuity and operational excellence. The position requires strong ITIL knowledge, vendor management skills, and experience in handling L2/L3 support for enterprise applications like SAP.

The role of the Cloud Service Delivery Manager (ITSM) in the Cosmetic industry, involves overseeing the delivery and management of cloud services to meet business requirements. The creation of Tech Hub in India is part of this strategy and this role required reports directly to India Tech Hub Cloud & Managed Apps Domain Lead and working directly with the Global Cloud Service Delivery Lead based in Paris.

The Cloud Service Delivery Manager will oversee and manage the delivery of cloud-based services and solutions for the organisation, ensuring effective and reliable operations. This position in the FMCG industry requires a candidate with strong technical expertise and a strategic approach to service delivery.

The Service Delivery Manager - Modern Workplace will oversee and ensure the delivery of IT services and solutions within the FMCG sector. This role involves managing projects, improving service quality, and aligning IT services with business goals.

Seeking a seasoned and strategic HR leader to serve as the General Manager HR, responsible to establish and overseeing the Global HR life cycle management from the client's Mumbai Shared Services Centre.

Our client is building its first Technology Global Delivery Centre (GDC) in Pune to serve global insurance and financial services clients. This is a zero-to-one build-you'll lead strategy, delivery, and talent for software engineering, Azure cloud, digital workplace, and service management. Reporting directly to the Group CIO in the UK, you'll shape a global capability hub for a fast-growing, innovative service provider.

This role requires a skilled Backend Lead to design, develop, and maintain backend systems, ensuring optimal performance and scalability. The ideal candidate will contribute to the success of technology solutions in the services domain.

The role of Product-Analytics is focused on leveraging data to drive product innovation and improve decision-making within the technology and telecoms industry. This position offers an exciting opportunity to work in the services domain, utilising analytical expertise to enhance technological solutions.

The AVP Product Manager role requires expertise in managing and delivering innovative software products in the technology and telecoms industry. The position is based in South East Delhi and involves strategic planning, cross-functional collaboration, and ensuring successful product delivery.

The Cloud & Managed Apps - Tech Lead System Infrastructure & Operations will be overseeing cloud services and managed applications, ensuring the seamless operation of system infrastructure within the FMCG industry. This temporary role is based in Shanghai Jing'An and requires a highly skilled professional with expertise in technology operations.

As the Director, Business Operations Modernization (BOM) - India & APAC, you will lead and scale one of the most critical delivery engines of the company. Working in close partnership with the North America BOM Leader, you will drive the evolution of our BOM practice across the APAC region - powering AI-first, outcome-based delivery and building a globally integrated, high-performance team of ~1,000 professionals

The Delivery Head - Digital Practice role leads a $50-100M portfolio, ensuring delivery excellence and driving digital transformation through cloud, AI, and modern application solutions. It requires 18+ years of experience, strong leadership, and expertise in managing large teams, budgets, and complex technology programs aligned with business goals.

The Head of Innovation & Emerging Technology will lead the exploration and implementation of cutting-edge technologies to enhance business processes and operations. This role is pivotal in driving technological advancements within the transport and distribution industry.

We are seeking a seasoned and strategic Testing Delivery & Offerings Lead to drive our testing services practice. This is a critical leadership role responsible for managing the P&L, leading global delivery, and shaping our offerings to meet evolving market needs.

The Associate Director - Program Management SAP Hana will be responsible for overseeing the implementation and management of SAP Hana projects, ensuring alignment with business objectives. This role requires expertise in program management within the technology and telecoms industry and a strong understanding of SAP Hana solutions.

As a Senior Manager - HR Operations, you will lead the HR Ops team to ensure seamless HR service delivery, compliance, and operational excellence. You will collaborate with cross‑functional leaders to elevate employee experience and implement HR initiatives aligned with organizational strategy.

The HR Ops Analyst in the MNC will be responsible for supporting human resources operations through MIS reporting, analytics, ensuring smooth processes within the organisation. This role is based in Chennai and requires a detail-oriented individual with a focus on efficient service delivery.

The Director - HRSD will oversee human resources service delivery and ensure compliance with policies and processes within the financial services sector. This role is based in Mumbai and requires expertise in human resources management.

This role leads end-to-end KYC and AML service delivery operations for Financial Services clients, with accountability for compliance, operational excellence, and global regulatory standards. The position requires a strong operations and people leadership background, supporting accounting and finance stakeholders while managing large, cross-border teams.

It's a senior role leading a full transformation of global IT operations, modernizing processes, tools, and governance across a complex technology landscape. The position drives long‑term strategic change, ensuring scalable, consistent, and high‑maturity IT service delivery worldwide.

The CIO will define and execute the overarching technology strategy to support high-growth IT/ITES operations and global service delivery. Based in Gurgaon, this role requires a seasoned leader with 18+ years of experience in managing large-scale enterprise technology within a global US MNC framework.

The role ensures smooth, secure, and efficient daily technology operations by managing end‑user support, application support, device services, IT security, and service performance. It also serves as a central coordination point between internal teams and external service providers while supporting strategic initiatives, compliance, and continuous improvement in technology service delivery.

• The role of Head-Aftersales & Customer Service involves overseeing and enhancing customer service operations to ensure client satisfaction and efficient service delivery.
• This position requires strong expertise in customer service management within the industrial/manufacturing sector.

The Director of International Networks IT India role is responsible for leading India-based IT operations and acting as the key liaison with global leadership to ensure alignment with International Networks' strategic goals. The position oversees IT service delivery, inventory management, and Business Intelligence platforms to drive data-driven decision-making and operational excellence across the organization.

This execution-focused leadership role offers an opportunity to own IT operations, ITSM, and agile delivery while driving ITIL implementation across the organization

This role serves as the execution arm of the IT organization and translates strategic direction into an operating plan and actionable deliverables, ensuring alignment between IT strategy and day-to-day execution, and driving operational excellence across all IT service delivery functions.

Head - Shared Services will be responsible for establishing and leading the Shared Services organization, driving process centralization, automation, and service delivery excellence. The role requires building and scaling operations across multiple business functions, ensuring seamless integration with global teams, and delivering measurable business impact.

The Client Success Lead will be responsible for managing client relationships and ensuring the delivery of excellent service within the Technology & Telecoms industry. This role requires a proactive approach to meet client needs and drive customer satisfaction in the Services department.

This role focuses on managing SME lending operations and ensuring the delivery of financial services tailored to small and medium enterprises. The ideal candidate will oversee loan origination, portfolio management, and client relationships within the financial services industry.