Service Delivery jobs in India

This role focuses on managing application support and service delivery for Finance, Supply Chain, and corporate functions, ensuring business continuity and operational excellence. The position requires strong ITIL knowledge, vendor management skills, and experience in handling L2/L3 support for enterprise applications like SAP.

The role of the Cloud Service Delivery Manager (ITSM) in the Cosmetic industry, involves overseeing the delivery and management of cloud services to meet business requirements. The creation of Tech Hub in India is part of this strategy and this role required reports directly to India Tech Hub Cloud & Managed Apps Domain Lead and working directly with the Global Cloud Service Delivery Lead based in Paris.

The Cloud Service Delivery Manager will oversee and manage the delivery of cloud-based services and solutions for the organisation, ensuring effective and reliable operations. This position in the FMCG industry requires a candidate with strong technical expertise and a strategic approach to service delivery.

The Service Delivery Manager - Modern Workplace will oversee and ensure the delivery of IT services and solutions within the FMCG sector. This role involves managing projects, improving service quality, and aligning IT services with business goals.

Seeking a seasoned and strategic HR leader to serve as the General Manager HR, responsible to establish and overseeing the Global HR life cycle management from the client's Mumbai Shared Services Centre.

Our client is building its first Technology Global Delivery Centre (GDC) in Pune to serve global insurance and financial services clients. This is a zero-to-one build-you'll lead strategy, delivery, and talent for software engineering, Azure cloud, digital workplace, and service management. Reporting directly to the Group CIO in the UK, you'll shape a global capability hub for a fast-growing, innovative service provider.

The US Sales Head will drive new business acquisition and revenue growth across the US market. This role focuses on hardcore sales hunting, enterprise account penetration and strategic deal closures.

You will oversee the execution of complex cybersecurity programs, collaborating with cross-functional teams to ensure timely, high‑quality, and secure delivery. As the strategic point of contact for clients and senior stakeholders, you will champion excellence in delivery, foster innovation, and continuously elevate service quality.

We are seeking a skilled Life Tech Plugin Developer (.NET WPF EA) with expertise in software development for the industrial/manufacturing sector. The ideal candidate will develop and enhance plugins, ensuring seamless integration and performance within the mechanical industry.

This role requires a skilled Backend Lead to design, develop, and maintain backend systems, ensuring optimal performance and scalability. The ideal candidate will contribute to the success of technology solutions in the services domain.

The AVP Product Manager role requires expertise in managing and delivering innovative software products in the technology and telecoms industry. The position is based in South East Delhi and involves strategic planning, cross-functional collaboration, and ensuring successful product delivery.

The Cloud & Managed Apps - Tech Lead System Infrastructure & Operations will be overseeing cloud services and managed applications, ensuring the seamless operation of system infrastructure within the FMCG industry. This temporary role is based in Shanghai Jing'An and requires a highly skilled professional with expertise in technology operations.

As the Director, Business Operations Modernization (BOM) - India & APAC, you will lead and scale one of the most critical delivery engines of the company. Working in close partnership with the North America BOM Leader, you will drive the evolution of our BOM practice across the APAC region - powering AI-first, outcome-based delivery and building a globally integrated, high-performance team of ~1,000 professionals

The Delivery Head - Digital Practice role leads a $50-100M portfolio, ensuring delivery excellence and driving digital transformation through cloud, AI, and modern application solutions. It requires 18+ years of experience, strong leadership, and expertise in managing large teams, budgets, and complex technology programs aligned with business goals.

The Head of Innovation & Emerging Technology will lead the exploration and implementation of cutting-edge technologies to enhance business processes and operations. This role is pivotal in driving technological advancements within the transport and distribution industry.

The Customer Experience Manager will focus on enhancing customer satisfaction by improving service delivery and ensuring a seamless shopping experience. This role is pivotal in the retail industry, particularly in the homewares, QSR, lifestyle, sports, and is based in Bengaluru/Delhi.

The Head of Customer Success will lead and manage client relationships, ensuring excellent service delivery and fostering long-term partnerships in the recruitment industry. This position requires a strategic thinker who can drive customer satisfaction and align services with client needs.

The Service Delivery Centre - O2C will oversee and manage the Order-to-Cash (O2C) processes, ensuring accuracy and efficiency in operations. This role is essential for maintaining financial stability and supporting business growth within the industry.

As a Domain Lead - Cloud & Managed Apps, He/she will report functionally to the Group Cloud & Managed Domain Lead based in Paris who is accountable for the strategy and delivery of the Domain services (Cloud Managed Platform and Cloud Foundation). He/she will report directly to the Infra India Tech Hub Lead in India.

The will Tower Lead - Procure to Pay oversee the global procure-to-pay process, ensuring effective financial management and compliance within the shared services (GBS) industry. This role in Pune requires expertise in P2P service delivery to drive operational efficiency and maintain strong vendor relationships.

The HR Ops Analyst in the MNC will be responsible for supporting human resources operations through MIS reporting, analytics, ensuring smooth processes within the organisation. This role is based in Chennai and requires a detail-oriented individual with a focus on efficient service delivery.

The Director - HRSD will oversee human resources service delivery and ensure compliance with policies and processes within the financial services sector. This role is based in Mumbai and requires expertise in human resources management.

This role leads end-to-end KYC and AML service delivery operations for Financial Services clients, with accountability for compliance, operational excellence, and global regulatory standards. The position requires a strong operations and people leadership background, supporting accounting and finance stakeholders while managing large, cross-border teams.

It's a senior role leading a full transformation of global IT operations, modernizing processes, tools, and governance across a complex technology landscape. The position drives long‑term strategic change, ensuring scalable, consistent, and high‑maturity IT service delivery worldwide.

• The role of Head-Aftersales & Customer Service involves overseeing and enhancing customer service operations to ensure client satisfaction and efficient service delivery.
• This position requires strong expertise in customer service management within the industrial/manufacturing sector.

The CIO will define and execute the overarching technology strategy to support high-growth IT/ITES operations and global service delivery. Based in Gurgaon, this role requires a seasoned leader with 18+ years of experience in managing large-scale enterprise technology within a global US MNC framework.

The role ensures smooth, secure, and efficient daily technology operations by managing end‑user support, application support, device services, IT security, and service performance. It also serves as a central coordination point between internal teams and external service providers while supporting strategic initiatives, compliance, and continuous improvement in technology service delivery.

The Director of International Networks IT India role is responsible for leading India-based IT operations and acting as the key liaison with global leadership to ensure alignment with International Networks' strategic goals. The position oversees IT service delivery, inventory management, and Business Intelligence platforms to drive data-driven decision-making and operational excellence across the organization.

This execution-focused leadership role offers an opportunity to own IT operations, ITSM, and agile delivery while driving ITIL implementation across the organization

This role serves as the execution arm of the IT organization and translates strategic direction into an operating plan and actionable deliverables, ensuring alignment between IT strategy and day-to-day execution, and driving operational excellence across all IT service delivery functions.

The Client Success Lead will be responsible for managing client relationships and ensuring the delivery of excellent service within the Technology & Telecoms industry. This role requires a proactive approach to meet client needs and drive customer satisfaction in the Services department.