Service Delivery jobs in India

Lead large-scale capital markets and alternative investment operations across global clients. Drive operational excellence, process transformation, client delivery, and P&L performance within a high-growth financial services platform.

We are hiring a Service Delivery Manager to lead end-to-end delivery of complex integration programs, ensuring seamless execution and high customer satisfaction. This role requires strong leadership, stakeholder management, and the ability to deliver large-scale technical solutions across cross-functional teams.

The role of the Cloud Service Delivery Manager (ITSM) in the Cosmetic industry, involves overseeing the delivery and management of cloud services to meet business requirements. The creation of Tech Hub in India is part of this strategy and this role required reports directly to India Tech Hub Cloud & Managed Apps Domain Lead and working directly with the Global Cloud Service Delivery Lead based in Paris.

The Cloud Service Delivery Manager will oversee and manage the delivery of cloud-based services and solutions for the organisation, ensuring effective and reliable operations. This position in the FMCG industry requires a candidate with strong technical expertise and a strategic approach to service delivery.

The Service Delivery Manager - Modern Workplace will oversee and ensure the delivery of IT services and solutions within the FMCG sector. This role involves managing projects, improving service quality, and aligning IT services with business goals.

We are seeking an experienced Delivery Leader to oversee end-to-end delivery of cloud, platform engineering, and modernization engagements across a global portfolio. The role carries full responsibility for delivery governance, P&L management, client satisfaction, operational excellence, and scaling high-performing global delivery teams.

Our client is building its first Technology Global Delivery Centre (GDC) in Pune to serve global insurance and financial services clients. This is a zero-to-one build-you'll lead strategy, delivery, and talent for software engineering, Azure cloud, digital workplace, and service management. Reporting directly to the Group CIO in the UK, you'll shape a global capability hub for a fast-growing, innovative service provider.

The Service Manager - SAP Hybris/SAP Commerce will oversee the implementation, maintenance, and optimization of SAP Hybris or SAP Commerce solutions to meet client business needs. This role in Gurugram requires expertise in SAP technologies and a strong ability to manage service delivery effectively.

The role of an Application and Automation Engineer requires a professional with strong expertise in developing and implementing automation solutions in Microsoft 365 tailored to meet client needs. You will be responsible for mapping and documenting data and information flows across business functions, identify gaps or inefficiencies, and implement improvements in line with the company's agreed IT architecture and under the guidance of the Head of IT.

The SAP Project Director will lead the design, implementation, and optimization of SAP solutions tailored for the transport and distribution industry. This position requires a strong understanding of SAP systems, project management, and technology-driven transformations.

The US Sales Head will drive new business acquisition and revenue growth across the US market. This role focuses on hardcore sales hunting, enterprise account penetration and strategic deal closures.

We are seeking a skilled Life Tech Plugin Developer (.NET WPF EA) with expertise in software development for the industrial/manufacturing sector. The ideal candidate will develop and enhance plugins, ensuring seamless integration and performance within the mechanical industry.

This role requires a skilled Backend Lead to design, develop, and maintain backend systems, ensuring optimal performance and scalability. The ideal candidate will contribute to the success of technology solutions in the services domain.

The AVP Product Manager role requires expertise in managing and delivering innovative software products in the technology and telecoms industry. The position is based in South East Delhi and involves strategic planning, cross-functional collaboration, and ensuring successful product delivery.

The Cloud & Managed Apps - Tech Lead System Infrastructure & Operations will be overseeing cloud services and managed applications, ensuring the seamless operation of system infrastructure within the FMCG industry. This temporary role is based in Shanghai Jing'An and requires a highly skilled professional with expertise in technology operations.

As the Director, Business Operations Modernization (BOM) - India & APAC, you will lead and scale one of the most critical delivery engines of the company. Working in close partnership with the North America BOM Leader, you will drive the evolution of our BOM practice across the APAC region - powering AI-first, outcome-based delivery and building a globally integrated, high-performance team of ~1,000 professionals

The Delivery Head - Digital Practice role leads a $50-100M portfolio, ensuring delivery excellence and driving digital transformation through cloud, AI, and modern application solutions. It requires 18+ years of experience, strong leadership, and expertise in managing large teams, budgets, and complex technology programs aligned with business goals.

Overseeing the efficient management and monitoring of all lease assets during and after the lease period.
Your role will involve managing asset logistics,vendor/dealer relationships,and ensuring smooth service delivery
in line with agreements.

The role of Head - Customs Operations involves managing and optimising customs operations. This position requires expertise in global customs processes and the ability to ensure seamless service delivery.Location: Mumbai City | Shipping, Logistics Distribution and Supply Chain

The Customer Experience Manager will focus on enhancing customer satisfaction by improving service delivery and ensuring a seamless shopping experience. This role is pivotal in the retail industry, particularly in the homewares, QSR, lifestyle, sports, and is based in Bengaluru/Delhi.

As the Director - Global Payroll, you will lead the strategic direction and operational excellence of global payroll delivery within a centralized shared services environment.

You will play a critical role in driving consistency, compliance, and scalability across global payroll processes, while partnering closely with Finance, HR, Technology, and Audit stakeholders.

The Head of Customer Success will lead and manage client relationships, ensuring excellent service delivery and fostering long-term partnerships in the recruitment industry. This position requires a strategic thinker who can drive customer satisfaction and align services with client needs.

The Service Delivery Centre - O2C will oversee and manage the Order-to-Cash (O2C) processes, ensuring accuracy and efficiency in operations. This role is essential for maintaining financial stability and supporting business growth within the industry.

The will Tower Lead - Procure to Pay oversee the global procure-to-pay process, ensuring effective financial management and compliance within the shared services (GBS) industry. This role in Pune requires expertise in P2P service delivery to drive operational efficiency and maintain strong vendor relationships.

The Director - HRSD will oversee human resources service delivery and ensure compliance with policies and processes within the financial services sector. This role is based in Mumbai and requires expertise in human resources management.

The HR Ops Analyst in the MNC will be responsible for supporting human resources operations through MIS reporting, analytics, ensuring smooth processes within the organisation. This role is based in Chennai and requires a detail-oriented individual with a focus on efficient service delivery.

This role leads end-to-end KYC and AML service delivery operations for Financial Services clients, with accountability for compliance, operational excellence, and global regulatory standards. The position requires a strong operations and people leadership background, supporting accounting and finance stakeholders while managing large, cross-border teams.

It's a senior role leading a full transformation of global IT operations, modernizing processes, tools, and governance across a complex technology landscape. The position drives long‑term strategic change, ensuring scalable, consistent, and high‑maturity IT service delivery worldwide.

• The role of Head-Aftersales & Customer Service involves overseeing and enhancing customer service operations to ensure client satisfaction and efficient service delivery.
• This position requires strong expertise in customer service management within the industrial/manufacturing sector.

The CIO will define and execute the overarching technology strategy to support high-growth IT/ITES operations and global service delivery. Based in Gurgaon, this role requires a seasoned leader with 18+ years of experience in managing large-scale enterprise technology within a global US MNC framework.