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The Director of Operations leads all aspects of the KPO division's operations, ensuring efficiency, resource optimization, and client satisfactionThe role demands strategic oversight, team leadership, and technology adoption to drive continuous improvement and growth.
Location - Jabalpur
We are seeking a seasoned and strategic Testing Delivery & Offerings Lead to drive our testing services practice. This is a critical leadership role responsible for managing the P&L, leading global delivery, and shaping our offerings to meet evolving market needs.
The Associate Director - Program Management SAP Hana will be responsible for overseeing the implementation and management of SAP Hana projects, ensuring alignment with business objectives. This role requires expertise in program management within the technology and telecoms industry and a strong understanding of SAP Hana solutions.
The Director - Cloud Transformation will lead cloud initiatives, ensuring seamless implementation and alignment with business objectives. This role requires expertise in cloud technologies, strategic planning, and leadership to drive innovation in the Technology & Telecoms industry.
Lead the design and execution of enterprise-wide Knowledge Management strategy, integrating advanced tools, content governance, and analytics to enhance IT service delivery and innovation. Build and maintain knowledge infrastructure, foster a culture of knowledge sharing, ensure compliance, and drive stakeholder engagement, training, and change management to maximize knowledge asset value and business impact.
Provides technical leadership and oversight of delivery and support of applications and services, in alignment with strategy and roadmap
Delivers and maintains technology products and services within the Group Functions domains, including Compliance, Risk & Governance, Finance and People, to enable strategic goals.
The Digital Delivery Lead (AVP/DVP) will oversee the engineering and delivery of core digital platforms, including the sales website and customer app, leading a team of 15+ developers to build scalable, high-performance systems. This role requires strong technical leadership, hands-on expertise in modern web and mobile technologies, and a proven track record in agile project execution.
Head - Shared Services will be responsible for establishing and leading the Shared Services organization, driving process centralization, automation, and service delivery excellence. The role requires building and scaling operations across multiple business functions, ensuring seamless integration with global teams, and delivering measurable business impact.
The role of Director - Quality Risk Management (QRM) entails managing client service delivery across multiple projects. The role will involve ensuring that the service levels are maintained at a high level by the different teams that are working on these projects.
This role focuses on managing SME lending operations and ensuring the delivery of financial services tailored to small and medium enterprises. The ideal candidate will oversee loan origination, portfolio management, and client relationships within the financial services industry.
The role is to lead the growth and strategic development of Cost Analytics portfolio within the Cost Vertical in Finance Shared Services Centre (GFS).Overseeing and providing on-going management direction for all processes and activities undertaken for Cost Analytics. Introduce and maintain high quality standards of service delivery.Location - Bangalore OR Chennai
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