Service Delivery jobs in India

Lead large-scale capital markets and alternative investment operations across global clients. Drive operational excellence, process transformation, client delivery, and P&L performance within a high-growth financial services platform.

The role of the Cloud Service Delivery Manager (ITSM) in the Cosmetic industry, involves overseeing the delivery and management of cloud services to meet business requirements. The creation of Tech Hub in India is part of this strategy and this role required reports directly to India Tech Hub Cloud & Managed Apps Domain Lead and working directly with the Global Cloud Service Delivery Lead based in Paris.

The Cloud Service Delivery Manager will oversee and manage the delivery of cloud-based services and solutions for the organisation, ensuring effective and reliable operations. This position in the FMCG industry requires a candidate with strong technical expertise and a strategic approach to service delivery.

The Service Delivery Manager - Modern Workplace will oversee and ensure the delivery of IT services and solutions within the FMCG sector. This role involves managing projects, improving service quality, and aligning IT services with business goals.

The Business Application Manager will oversee the management, optimization, and implementation of Infor LN as the ERP, ensuring they align with organizational goals and support operational efficiency.

The role of Lead Service Capacity & Performance Management involves ensuring optimal service performance and capacity planning within the technology and telecoms services sector. This position requires a strong understanding of IT operations, infrastructure management, and ITSM reporting to support business objectives effectively.

The IT Service Request Fulfillment Analyst will be responsible for managing and processing IT service requests efficiently, ensuring compliance with established procedures. This role requires a detail-oriented individual with a strong understanding of IT services and a commitment to delivering excellent support.

We are seeking an experienced Delivery Leader to oversee end-to-end delivery of cloud, platform engineering, and modernization engagements across a global portfolio. The role carries full responsibility for delivery governance, P&L management, client satisfaction, operational excellence, and scaling high-performing global delivery teams.

The Service Manager - SAP Hybris/SAP Commerce will oversee the implementation, maintenance, and optimization of SAP Hybris or SAP Commerce solutions to meet client business needs. This role in Gurugram requires expertise in SAP technologies and a strong ability to manage service delivery effectively.

The role of an Application and Automation Engineer requires a professional with strong expertise in developing and implementing automation solutions in Microsoft 365 tailored to meet client needs. You will be responsible for mapping and documenting data and information flows across business functions, identify gaps or inefficiencies, and implement improvements in line with the company's agreed IT architecture and under the guidance of the Head of IT.

The SAP Project Director will lead the design, implementation, and optimization of SAP solutions tailored for the transport and distribution industry. This position requires a strong understanding of SAP systems, project management, and technology-driven transformations.

The US Sales Head will drive new business acquisition and revenue growth across the US market. This role focuses on hardcore sales hunting, enterprise account penetration and strategic deal closures.

We are seeking a skilled Life Tech Plugin Developer (.NET WPF EA) with expertise in software development for the industrial/manufacturing sector. The ideal candidate will develop and enhance plugins, ensuring seamless integration and performance within the mechanical industry.

This role requires a skilled Backend Lead to design, develop, and maintain backend systems, ensuring optimal performance and scalability. The ideal candidate will contribute to the success of technology solutions in the services domain.

The AVP Product Manager role requires expertise in managing and delivering innovative software products in the technology and telecoms industry. The position is based in South East Delhi and involves strategic planning, cross-functional collaboration, and ensuring successful product delivery.

The Cloud & Managed Apps - Tech Lead System Infrastructure & Operations will be overseeing cloud services and managed applications, ensuring the seamless operation of system infrastructure within the FMCG industry. This temporary role is based in Shanghai Jing'An and requires a highly skilled professional with expertise in technology operations.

Lead Talent Acquisition operations within a centralized HR service delivery model, owning RPO partnerships, vendor performance, and hiring outcomes across a multi-country region. This role is part of a broader transformation focused on building scalable, efficient, and data-driven recruitment operations.

• The National Service Head is responsible for leading the end‑to‑end client service function across India
• The role ensures best‑in‑class client experience, operational excellence, and scalable service delivery across HNI/UHNI and institutional segments, while aligning with global standards.

The Customer Experience Manager will focus on enhancing customer satisfaction by improving service delivery and ensuring a seamless shopping experience. This role is pivotal in the retail industry, particularly in the homewares, QSR, lifestyle, sports, and is based in Bengaluru/Delhi.

The Head of Customer Success will lead and manage client relationships, ensuring excellent service delivery and fostering long-term partnerships in the recruitment industry. This position requires a strategic thinker who can drive customer satisfaction and align services with client needs.

The Service Delivery Centre - O2C will oversee and manage the Order-to-Cash (O2C) processes, ensuring accuracy and efficiency in operations. This role is essential for maintaining financial stability and supporting business growth within the industry.

The Director - HRSD will oversee human resources service delivery and ensure compliance with policies and processes within the financial services sector. This role is based in Mumbai and requires expertise in human resources management.

The will Tower Lead - Procure to Pay oversee the global procure-to-pay process, ensuring effective financial management and compliance within the shared services (GBS) industry. This role in Pune requires expertise in P2P service delivery to drive operational efficiency and maintain strong vendor relationships.

The HR Ops Analyst in the MNC will be responsible for supporting human resources operations through MIS reporting, analytics, ensuring smooth processes within the organisation. This role is based in Chennai and requires a detail-oriented individual with a focus on efficient service delivery.

He, she will report functionally to the Group Cloud & Managed Domain Lead based in Paris who is accountable for the strategy and delivery of the Domain services (Cloud Managed Platform and Cloud Foundation). He/she will report directly to the Infra India Tech Hub Lead in India

As a Domain Lead - Cloud & Managed Apps, He/she will report functionally to the Group Cloud & Managed Domain Lead based in Paris who is accountable for the strategy and delivery of the Domain services (Cloud Managed Platform and Cloud Foundation). He/she will report directly to the Infra India Tech Hub Lead in India.