Service Delivery jobs in India

Lead large-scale capital markets and alternative investment operations across global clients. Drive operational excellence, process transformation, client delivery, and P&L performance within a high-growth financial services platform.

As an AMS Lead, you'll manage and maintain application services, ensuring smooth operations in the retail and food supermarket sector. You'll work on keeping systems efficient and solving any technical issues that arise.

The role of Lead Service Capacity & Performance Management involves ensuring optimal service performance and capacity planning within the technology and telecoms services sector. This position requires a strong understanding of IT operations, infrastructure management, and ITSM reporting to support business objectives effectively.

We are seeking an experienced Delivery Leader to oversee end-to-end delivery of cloud, platform engineering, and modernization engagements across a global portfolio. The role carries full responsibility for delivery governance, P&L management, client satisfaction, operational excellence, and scaling high-performing global delivery teams.

The Service Manager - SAP Hybris/SAP Commerce will oversee the implementation, maintenance, and optimization of SAP Hybris or SAP Commerce solutions to meet client business needs. This role in Gurugram requires expertise in SAP technologies and a strong ability to manage service delivery effectively.

The role of an Application and Automation Engineer requires a professional with strong expertise in developing and implementing automation solutions in Microsoft 365 tailored to meet client needs. You will be responsible for mapping and documenting data and information flows across business functions, identify gaps or inefficiencies, and implement improvements in line with the company's agreed IT architecture and under the guidance of the Head of IT.

The SAP Project Director will lead the design, implementation, and optimization of SAP solutions tailored for the transport and distribution industry. This position requires a strong understanding of SAP systems, project management, and technology-driven transformations.

The US Sales Head will drive new business acquisition and revenue growth across the US market. This role focuses on hardcore sales hunting, enterprise account penetration and strategic deal closures.

The role is responsible for leading a team that delivers exceptional customer service aligned to the HR Service Catalogue through continuously improving internal processes and ensuring consistent, responsive, and cost-effective service delivery. The leader will build and maintain a scalable HR infrastructure that supports operational efficiency and accuracy across all HR transactions.

Manage procurement activities for wind energy projects in India. Ensure smooth sourcing and timely delivery of materials and services needed for operation.

Lead and oversee the food and beverage (F&B) operations, ensuring smooth day-to-day management and high-quality service delivery

We are seeking an experienced technology leader to oversee enterprise IT Infrastructure, Network Operations, Workplace Technology, Cybersecurity, and Service Delivery across a large, distributed operating environment. This role will play a critical part in ensuring technology reliability, operational excellence, scalability, and security while supporting business expansion and delivering a seamless user experience across multiple locations.

• The National Service Head is responsible for leading the end‑to‑end client service function across India
• The role ensures best‑in‑class client experience, operational excellence, and scalable service delivery across HNI/UHNI and institutional segments, while aligning with global standards.

The Customer Experience Manager will focus on enhancing customer satisfaction by improving service delivery and ensuring a seamless shopping experience. This role is pivotal in the retail industry, particularly in the homewares, QSR, lifestyle, sports, and is based in Bengaluru/Delhi.

The Head of Customer Success will lead and manage client relationships, ensuring excellent service delivery and fostering long-term partnerships in the recruitment industry. This position requires a strategic thinker who can drive customer satisfaction and align services with client needs.

The Service Delivery Centre - O2C will oversee and manage the Order-to-Cash (O2C) processes, ensuring accuracy and efficiency in operations. This role is essential for maintaining financial stability and supporting business growth within the industry.

The will Tower Lead - Procure to Pay oversee the global procure-to-pay process, ensuring effective financial management and compliance within the shared services (GBS) industry. This role in Pune requires expertise in P2P service delivery to drive operational efficiency and maintain strong vendor relationships.

He, she will report functionally to the Group Cloud & Managed Domain Lead based in Paris who is accountable for the strategy and delivery of the Domain services (Cloud Managed Platform and Cloud Foundation). He/she will report directly to the Infra India Tech Hub Lead in India

As a Domain Lead - Cloud & Managed Apps, He/she will report functionally to the Group Cloud & Managed Domain Lead based in Paris who is accountable for the strategy and delivery of the Domain services (Cloud Managed Platform and Cloud Foundation). He/she will report directly to the Infra India Tech Hub Lead in India.