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Scaling a Global Capability Centre for a Leading FMCG Organisation

Case Study

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0 + niche roles closed across multiple functions over 2 years
High‑volume hiring delivered across 2 years
Global collaboration across India and UK recruitment teams 

 

About the Client

The client is a global FMCG leader headquartered in the United Kingdom and with a strong presence in over 100 countries.

 

The Challenge

As part of a wider global transformation, the organisation was scaling its Global Capability Centre (GCC) presence in India to support critical business functions worldwide, and came to us with hiring needs spanning analytics, supply chain, finance, technology, legal, and marketing.

The mandate was complex due to:

  • A Rare Blend of Expertise: The candidate must have proven capability across operations, procurement, and supply chain as the role required them to own end-to-end plant operations based on globally benchmarked standards.
  • The requirement of high volume of niche roles with specialist skill sets, especially in technology and analytics
  • Aggressive timelines aligned to global transformation goals
  • The presence of multiple global stakeholders on the client’s side, including HR and central procurement teams

 

The Solution: How Michael Page Helped  

Michael Page partnered closely with the client as a strategic hiring partner:

  • Global Collaboration: We worked closely with our counterparts in the UK, as well as the HR and Central Procurement teams on the client’s side, to ensure alignment with the account’s expansion plans.
  • Specialised Teams: We deployed dedicated teams specializing in the functions the client was hiring for, including on-site outsourcing teams to balance volume, speed, and quality.
  • Multiple Channels: By leveraging direct sourcing and candidate databases from both the client’s platform and our own, we mapped talent according to their requirements.

The Result

Over a two year partnership, we successfully delivered 250+ hires across niche and critical roles with a high interview conversion rate, helping enable large-scale GCC expansion.

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