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Beyond the Brief: Appointing a CHRO for a Promoter-Led Manufacturing Firm

Beyond the Brief: Appointing a CHRO for a Promoter-Led Manufacturing Firm

How we helped a growing manufacturing business appoint its first transformational HR leader and build the people’s foundations for its next phase of growth.

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Delivering Great Outcomes

0

months from mandate to joining

0 +
HR leaders mapped

0

candidates shortlisted
 

About the Client

The client is a promoter-led consumer manufacturing organisation with a legacy of two decades and operations across Eastern and Northern parts of India. 

As the business expanded, the leadership team recognised the need for a strong Chief Human Resources Officer (CHRO) to strengthen the organisation’s people practices, bring greater structure and prepare the organisation for scale. 

The Challenge

Multiple factors made this search highly complex.  

alt 1

Workforce Stability at Scale

A leader required who could build effective employee relations practices with over 300 people across three manufacturing facilities.

alt 1

Low Brand Awareness 

Limited brand visibility of the organisation in the market, making it difficult to attract senior talent. 

alt 1

Limited Performance Management Structures 

The mandate required the hire to introduce a structured performance evaluation framework in a growing firm, with clearly defined KRAs and KPIs.

alt 1

The Right Leadership Fit 

A balance of strategic HR leadership with hands-on operational expertise required. 

Looking Beyond the Job Description

We looked beyond the job description to identify the qualities that would not only drive success in this role, but enable long-term fit.

The Brief Asked For

  • Senior HR leader 
  • Background in Manufacturing  
  • Workforce and employee relations management
  • Expertise in performance management 

What Success Actually Required

  • Influence across both the boardroom and the shop floor
  • People practices to support future growth  
  • Managing sensitive workforce dynamics
  • Embedding structure without disrupting entrepreneurial culture

 

How Michael Page Helped

We focused on identifying leaders who could build capability, not just manage HR operations.

1
Mapped 90 HR leaders across the manufacturing sector.
2
Screened 50 candidates based on technical expertise, and their ability to build systems and drive transformation with founder-led organisations.
3
Shortlisted 17 strong candidates and presented to the client.  
4
Acted as a strategic advisor throughout the search and helped refine the assessment criteria. 
success

The Result

Within 6 months, Michael Page successfully appointed a CHRO who went on to establish foundational HR policies, implement a structured Performance Management System, and strengthen accountability and performance culture across the business. 

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