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Beyond the Brief: Turning a Contract Hiring Pilot into a 100-Mandate Partnership

Beyond the Brief: Turning a Contract Hiring Pilot into a 100-Mandate Partnership

How we helped a global beauty and personal care leader build its Hyderabad technology centre, turning a contract hiring mandate into a long-term strategic partnership.

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Delivering Great Outcomes

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months from mandate to joining

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Mandates awarded for next expansion stage

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Contract roles converted to permanent
 

About the Client

The client is a global beauty and personal care major expanding its contract staffing operations across Asia Pacific. As it prepared to establish a tech Global Capability Centre (GCC) in Hyderabad, it required specialised digital and infrastructure talent in India while navigating a developing local operating structure.

The Challenge

alt 1

Local Entity Still Taking Shape

High coordination required between the local GCC and global headquarters.

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Regional Strategic Initiatives

Part of a broader expansion programme, the scope and requirements kept evolving as the project progressed. 

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Niche Requirements

Required IT Infrastructure, Security, and CloudOps talent – in a highly competitive market.

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Candidate Perception

Attracting top talent required careful positioning due to the contract nature of the roles.

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Building Trust

As a pilot programme, the client was evaluating our capability as a long-term partner.

Looking Beyond the Job Description

We looked beyond the job description to identify the qualities that would not only drive success in this role, but enable long-term fit.

The Brief Asked For

  • Skilled contract professionals 
  • Compliance with a complex cross-border contract 
  • Talent solutions for individual vacancies 

What Success Actually Required

  • Quality talent aligned to long-term business needs
  • Operational flexibility to manage structural complexity 
  • Trusted advice to support a new market entry 

 

How Michael Page Helped

1
Leveraged LinkedIn outreach, referrals and our candidate network to access niche talent. 
2
Positioned opportunities around the client’s growth story, rather than the temporary nature of the roles.
3
Identified professionals from GCCs and product organisations with experience in scaling technology functions. 
4
Advised on compensation, workforce planning and market benchmarking beyond the existing mandates.

The Turning Point: As the GCC evolved, the client sought to convert several contractors into permanent employees. We supported these conversions, strengthening trust and reinforcing our position as a long-term partner, rather than a transactional vendor.

success

The Result

What began as a five-role trial evolved into a strategic partnership. Michael Page delivered 14 of 15 mandates across two phases and supported 9 contractor-to-permanent conversions as the GCC expanded, leading to 100 additional mandates. The hires delivered measurable impact through digital transformation, stronger security and technology reliability.

Client Testimonial

  • We are thankful to have had Pratanu (Michael Page consultant) at our office; it helped us get better alignment with stakeholders, present Michael Page in front of our Head HR and close open requirements at a much faster pace. 

  • Michael Page's engagement has so far been fruitful and really helped us improve our recruitment experience in hiring some very niche skill sets in India. The process so far has been managed really efficiently. New employees have fitted right in and made a massive impact with their skills, energy, and expertise in scaling up our new tech centre.

I need to hire

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