Customer Success jobs in India

The Head of Customer Success will lead and manage client relationships, ensuring excellent service delivery and fostering long-term partnerships in the recruitment industry. This position requires a strategic thinker who can drive customer satisfaction and align services with client needs.

We are looking for a proactive and customer-centric Customer Success Manager (CSM) to drive long-term value for enterprise customers using a cloud-based SaaS platform. The ideal candidate will build strong relationships with clients, ensure successful product adoption, and act as a strategic advisor to help customers achieve their goals.

We are looking for a highly skilled Director CSM in Chennai to manage customer service operations. This role focuses on delivering exceptional client satisfaction and driving strategic initiatives and upselling and cross selling.

We are looking for a Customer Success Leader to join our client in Pune. This role requires a professional who can effectively manage customer relationships across the globe, while running a team of AM and TAM (technical account management).

The client is seeking a Customer Success Manager with strong technical and solutioning capabilities to drive meaningful outcomes for large enterprise customers.

This role goes beyond relationship management-you will actively engage in problem-solving, leverage data and insights to guide strategic decisions, and ensure customers derive measurable business value from the platform.

As the Vice-President - Customer Experience, you will own the end-to-end post-go-live customer experience across all of the client accounts. You will ensure clients realize continuous value by driving strategic account management, building strong executive relationships, and enabling ongoing product adoption.

This role supports the Customer Success and Managed Services leadership team by driving analytics, governance reporting, and structured program coordination across key consulting client accounts. The position plays a critical role in enabling delivery excellence through data insights, client research, CSAT tracking, and cross-functional collaboration.

Own and drive product focused content and enablement. This role will work closely with the product, sales, and customer success teams to translate complex product capabilities into clear, compelling narratives that drive both demand generation and lead generation

We are seeking a dynamic and experienced Head of Professional Services to lead our global services organization for a Valley based startup in the Identity Access Management (IAM) and Identity Governance platform. This role will be responsible for driving customer success through implementation, integration, and advisory services, ensuring clients maximize value from our solutions.