Back to search

Solutions Delivery Specialist - US mkt / SaaS - BLR

Bangalore Urban Permanent View Job Description
In this role, you'll be at the forefront of converting customer commitments into measurable outcomes. Partnering with senior leaders and cross-functional teams, you'll lead onboarding sprints, accelerate early value realization for customers, and help scale the delivery engine.
  • Our client works with Fortune 100 companies
  • Report to the COO - high exposure

About Our Client

SaaS company focused on AI-powered document processing and automation, primarily for finance and accounting workflows. Its platform uses machine learning to extract, review, and structure data from documents such as contracts, invoices, and compliance records.

Job Description

  • Understanding of great operational design and familiarity with process engineering, knowing the importance of having just the right level of structure.
  • Ability to think abstractly and speak at all levels: Executive Facilitation & Storytelling, User Journey Design, Customer Experience & Product.
  • Design thinking depth, change management skills and a builder mindset. A player coach who can multiply teams with your experience and make it scalable with AI.
  • Outcome oriented and creatively scrappy: Hypothesize, hustle and hone. Knows when to bend frameworks, creates 2 way doors, technological self starter and treats setbacks as learning opportunities.
  • Serving as a front line conduit for ou'll turn field learnings into scalable playbooks, product improvements and customer outcomes.
  • Portfolio / Span of Control - 10 to 15 enterprise customers, 1 - 3M book of business ownership

The Successful Applicant

  • You've worked in consulting, deployments, customer success, or a transformation-adjacent role and have hands-on experience running structured workstreams
  • You're comfortable in ambiguity. You can scope a problem, make a plan, and execute without waiting for perfect information.
  • You communicate clearly across levels. You can write a crisp Slack to a user and a clean executive summary.
  • You actively use automation, no-code tools, AI workflows, have the curiosity and speed to learn fast
  • Bonus: Experience in enterprise SaaS, six sigma process design and or change management.

What's on Offer

  • Onboarding Sprint Value Realization Attainment across your customers (SLA)
  • Customer Experience & Implementation Health (Index Percentages)
  • NRR & GDR based on book of business
  • Internal optimization (process improvements deployed + impact)
Quote job ref
JN-042026-6985816

Job summary

Function
Sales
Sub Sector
IT & Telecommunications
What is your area of specialisation?
Technology & Telecoms
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-042026-6985816

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.