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Senior Manager / Manager - Transitions

Bangalore Urban Permanent View Job Description
This role is responsible for managing end-to-end transitions of processes into the Global Business Services organization, ensuring seamless migration from knowledge transfer to go-live and stabilization. The individual will work closely with global stakeholders, COEs, and delivery teams to drive structured transition governance, process standardization, and successful ramp-up of operations.
  • Lead end-to-end global COE transition programs.
  • Exposure to multi-geo stakeholders.

About Our Client

Our client is a global leader in human capital consulting and outsourcing solutions, helping organizations optimize workforce performance, benefits administration, and HR operations. With a strong global delivery footprint and mature Shared Services model, They partners with leading enterprises to drive transformation, efficiency, and employee experience.

Job Description

  • Lead end-to-end transition lifecycle including due diligence, scope finalization, KT planning, ramp-up, hypercare, and go-live
  • Manage global process migrations into Shared Services / GBS across business operations
  • Define and track transition plans, governance frameworks, RAID logs, and status reporting
  • Partner with COEs, delivery teams, and global stakeholders to ensure alignment and execution
  • Drive knowledge transfer sessions, SOP documentation, and process standardization
  • Ensure risk mitigation, issue resolution, and adherence to timelines and SLAs during transition phases
  • Lead stakeholder communication and reporting to senior leadership

The Successful Applicant

A successful Senior Manager/Manager - Transitions should have:

  • 10-15 years of experience in Shared Services / GBS / BPO environments
  • Proven experience in end-to-end transition management
  • Experience managing global transitions across multiple geographies (US, EMEA, APAC)
  • Hands-on expertise in transition governance, trackers, SOPs, and stakeholder management
  • Ability to work with COEs and cross-functional teams to drive execution



What's on Offer

  • Exposure to large-scale, high-impact global transition programs
  • Collaborative and dynamic work environment with strong career growth in GBS and transformation roles



If you are looking to advance your career in the insurance industry and have the skills for a Senior Manager/ Manager- Transitions role, we encourage you to apply today!

Quote job ref
JN-022026-6947553

Job summary

Function
Consultancy, Strategy & Change
Sub Sector
Consulting
What is your area of specialisation?
Business Services
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-022026-6947553

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.