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Head of IT Services - P&L | Listed IT Services firm

Bangalore Urban Permanent View Job Description
The Services Head will be responsible for leading and expanding the client's IT services business across India. This executive role carries full ownership of the services P&L, including revenue growth, profitability, and operational efficiency.
  • - Opportunity to Build and Scale a National Services Business
  • - End-to-End Business Ownership

About Our Client

Our client is a leading Indian IT services and technology solutions provider. The company delivers a comprehensive portfolio of IT services, managed services, and technology solutions to enterprise and mid-market organizations across India.

As part of its growth strategy, our client is looking to appoint a Services Head to lead and scale its IT services business nationally.

Job Description



  • Own the end-to-end P&L for the IT services business, including revenue growth, margin performance, and cost optimization


  • Define and evolve the services portfolio, offerings, and capability roadmap aligned with market demand and customer needs


  • Partner closely with sales and account leadership to drive services-led growth across key accounts and regions


  • Review and approve large, complex, or high-risk services deals, ensuring commercial discipline and delivery feasibility


  • Ensure alignment between sales commitments, solution architecture, and delivery readiness


  • Design and scale delivery models across professional services and managed services


  • Drive delivery excellence, ensuring SLA adherence, service quality, and high levels of customer satisfaction


  • Establish strong governance frameworks, operating cadence, and performance metrics across the services organization


  • Act as the final escalation point for delivery, commercial, and margin risks


  • Build, mentor, and lead senior services and delivery leadership teams



The Successful Applicant



  • 20+ years of leadership experience in IT services, with proven ownership of large-scale P&L responsibilities


  • Extensive experience delivering complex IT and managed services engagements for large enterprise customers


  • Demonstrated track record managing large, multi-region or high-value services engagements


  • Deep understanding of services delivery models, commercial constructs, pricing strategies, and margin management


  • Ability to balance sales ambition with delivery feasibility and risk management


  • Experience engaging and influencing CXO stakeholders and board-level leadership



What's on Offer



  • A strategic executive leadership role with full ownership of services growth and profitability


  • Opportunity to influence organization-wide strategy and operational excellence


  • A platform to build and scale a national IT services business


  • Long-term leadership and career growth opportunities within a dynamic technology organization



Quote job ref
JN-032026-6965930

Job summary

Function
Sales
Sub Sector
IT & Telecommunications
What is your area of specialisation?
Technology & Telecoms
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-032026-6965930

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.