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Head- HRSS and Transformation - GCC

Bangalore Urban Permanent View Job Description
Lead the global transformation of the Hire-to-Retire (H2R) operating model for a leading GCC, driving process standardisation, governance and continuous improvement across multiple markets. Build and lead a team of Global Process Owners (GPOs) while partnering with senior HR leaders to deliver scalable, technology-enabled HR processes. This is a unique opportunity to shape the future HR operating model of a global organisation and influence change at enterprise scale.
  • Opportunity to drive the global HR transformation agenda for a leading GCC
  • Create a new global capability and partner with senior leaders worldwide.

About Our Client

Our client is a global leader in the consumer goods and premium brands sector, with operations spanning more than 180 countries and a strong focus on digital transformation, process excellence and employee experience.

Job Description

  • Lead the global Hire-to-Retire (H2R) transformation agenda across multiple markets.
  • Drive HR process standardisation, governance and operating model excellence.
  • Build and lead a team of Global Process Owners (GPOs).
  • Own end-to-end process design, implementation and continuous improvement initiatives.
  • Partner with senior HR and business leaders to establish global process standards.
  • Champion automation, technology enablement and employee experience improvements.
  • Drive adoption, change management and process performance across the organisation.
  • Influence and collaborate with global stakeholders to deliver scalable, future-ready HR processes



The Successful Applicant

  • 15+ years of progressive experience across HR/People transformation, HR technology, shared services, process excellence or related areas, including significant senior leadership experience.
  • Demonstrated success leading large-scale, multi-country HR transformation across the Hire-to-Retire lifecycle.
  • Deep understanding of HR Shared Services operating models and the relationship between COEs, HRBPs, People Services and technology.
  • Strong experience in end-to-end process redesign, including simplification, standardisation, automation and continuous improvement.
  • Significant knowledge of HR technology ecosystems, ideally including enterprise HCM platforms such as Workday and surrounding digital/service-management technologies.
  • Strong understanding of AI, GenAI, automation, workflow and emerging technologies and their application to People processes.
  • Proven ability to translate employee and business problems into technology and process solutions, rather than approaching transformation solely from a systems perspective.
  • Strong commercial capability, including business-case development, investment prioritisation and benefits realisation.
  • Proven experience influencing senior global stakeholders across complex matrix organisations without necessarily having direct authority.
  • Experience building and leading high-performing transformation, process excellence and/or technology teams.
  • Strong external orientation with the ability to bring benchmarks, emerging practices and technology trends into the organisation.



What's on Offer

  • Lead a high-impact HR transformation programme for a leading global GCC.
  • Build and shape a new global capability with visibility across senior leadership.
  • Influence enterprise-wide change across process, technology and employee experience.
  • Partner with global HR leaders and be part of a strategic transformation journey.
  • Drive meaningful impact at scale across multiple geographies and markets.



Quote job ref
JN-102026-7137745

Job summary

Function
Human Resources
Sub Sector
HR Shared Services
What is your area of specialisation?
Technology & Telecoms
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-102026-7137745

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.