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Head - HR Operations | Service Sector

Mumbai Suburban Permanent View Job Description
As Head - HR Operations in Mumbai, you will look after HR operations for a services organisation and keep core people processes running smoothly. You will help the business manage employee-related activities with clear and consistent processes.
  • Opportunity to lead end-to-end HR Operations for the organisation.
  • Exposure to HR Operations, C&B, Compliance, HRIS and Workforce Analytics.

About Our Client

The organisation is a leading technology and services company.

Job Description

  • Manage HR operations and maintain smooth employee processes.
  • Manage a team of professionals.
  • Oversee employee records and keep HR data accurate and up to date.
  • Handle employee queries and provide clear guidance on HR processes.
  • Work with internal teams to improve HR process flow and turnaround time.
  • Track HR activities and prepare regular operational updates.
  • Maintain process documents and ensure teams follow agreed steps.
  • Review HR service delivery and resolve operational issues promptly.
  • Help maintain a consistent employee experience across HR touch points.

The Successful Applicant

We're looking for someone who has:

  • 15+ years of experience managing HR operations and employee processes.
  • Confidence handling employee records and HR data.
  • Knowledge of core HR processes and documentation.
  • Ability to respond to employee queries in a clear and helpful way.
  • Experience reviewing HR workflows and improving process efficiency.
  • Confidence preparing HR reports and operational updates.

What's on Offer

  • Permanent role based in Mumbai.



If this role fits your experience, you can apply for the role.

Quote job ref
JN-102026-7133440

Job summary

Function
Human Resources
Sub Sector
HR Shared Services
What is your area of specialisation?
Business Services
Location
Mumbai Suburban
Job Type
Permanent
Job Reference
JN-102026-7133440

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.