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D2C Head

International Permanent View Job Description
This role is responsible for leading and scaling the entire D2C business, with ownership across revenue, profitability, customer acquisition, retention, merchandising, and digital experience. The individual will work closely with leadership to build a sustainable growth engine while driving operational excellence and commercial outcomes.
  • Own and scale the D2C business with full P&L responsibility.
  • Build a high-growth consumer brand from the ground up

About Our Client

Our client is a fast-growing consumer brand redefining its category through innovation, strong customer insights, and a digital-first approach. The company is focused on building a scalable, profitable D2C business and creating exceptional customer experiences through product innovation and technology.

Job Description

  • Own the D2C P&L, revenue growth, contribution margins, and profitability.
  • Develop and execute customer acquisition, conversion, and retention strategies.
  • Lead website optimization, conversion rate improvement, and digital experience initiatives.
  • Drive merchandising, pricing, promotions, and product performance.
  • Partner with marketing teams to optimize CAC, ROAS, and customer lifetime value.
  • Build a data-driven operating model and lead business performance reviews.
  • Hire, mentor, and lead high-performing growth, CRM, and ecommerce teams.

The Successful Applicant

  • 8-15 years of experience in D2C, ecommerce, consumer internet, fashion, beauty, lifestyle, or related sectors.
  • Proven experience managing a significant D2C P&L and scaling online businesses.
  • Strong understanding of the entire customer funnel from acquisition to retention.
  • Data-driven leader with strong commercial, financial, and analytical acumen.
  • Experience leading cross-functional teams in high-growth environments.
  • Entrepreneurial mindset with strong execution and problem-solving capabilities.

What's on Offer

  • End-to-end ownership of a rapidly growing D2C business.
  • Opportunity to work directly with founders and influence business strategy.
  • Build and lead a high-impact team across growth, ecommerce, and CRM.
  • Significant career growth and leadership visibility.
  • Chance to play a pivotal role in scaling a consumer brand to its next stage of growth.
Quote job ref
JN-092026-7111922

Job summary

Function
Sales
Sub Sector
E-Commerce & Internet
What is your area of specialisation?
Technology & Telecoms
Location
International
Job Type
Permanent
Job Reference
JN-092026-7111922

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.