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Account Manager - US | SaaS | Bangalore | 4-8 years exp

Bangalore Urban Permanent View Job Description
This is a senior IC role, where candidates should own the upsell and cross sell targets for the SaaS and API line of business.
  • This is an IC role
  • Candidates should come with experience working with mid market customers

About Our Client

Our client is one of the leading names in the SaaS product ecosystem, predominantly targeting customers in the US market.

Job Description

Customer Relationship Management

  • Serve as the primary point of contact for assigned customer accounts
  • Build and maintain strong, long-term relationships with key stakeholders
  • Understand customer business goals and align solutions to drive value



Account Growth & Revenue Expansion

  • Identify upsell and cross-sell opportunities within existing accounts
  • Own account renewals and ensure high retention rates
  • Develop and execute account plans to maximize revenue growth



Cross-functional Collaboration

  • Work closely with Sales, Customer Success, Product, and Support teams
  • Advocate for customer needs internally to improve product and service offerings
  • Coordinate onboarding and implementation activities



Performance Tracking & Reporting

  • Monitor account health metrics and customer usage data
  • Maintain accurate records in CRM tools
  • Report on account performance, renewals, and growth pipeline

The Successful Applicant

  • 4- 8 years of experience in Account Management in a SaaS.
  • Strong understanding of SaaS business models and subscription lifecycle
  • Excellent communication, negotiation, and stakeholder management skills
  • Proven track record of achieving revenue targets ( upsell, cross sell ) and customer retention goals
  • Ability to interpret data and translate insights into action



What's on Offer

  • Industry leading compensation
  • Work with a pedigreed set of leadership.
  • Opportunity to be the part of a high growth organisation.
  • This is a 3 day WFO opportunity
Quote job ref
JN-062026-7030561

Job summary

Function
Sales
Sub Sector
IT & Telecommunications
What is your area of specialisation?
Technology & Telecoms
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-062026-7030561

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.