Technology Telecoms jobs Gurgaon

JOB DESCRIPTION:

We are looking for a highly-capable SharePoint administrator to manage our SharePoint environment. You will be configuring our SharePoint platform, configuring subsites, adding document libraries, and developing shared storage space and backup procedures.To ensure success as a SharePoint administrator, you should exhibit solid knowledge of Windows operating systems and the ability to create a positive experience for end-users. An outstanding SharePoint administrator will be someone whose expertise results in smooth integration and efficient online collaboration.Responsibilities:

· Support end-user support such as creating user account, configuring site collection, manage user permission, and website and Providing SharePoint support and end-user training.

· Installing/Configuring the SharePoint platform, integrating applications, and creating libraries.

· Review, analyze, and evaluate Business User needs to provide efficient and innovate solutions

· Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences.

· Monitoring service response time and tuning the performance.

· Troubleshooting and resolving SharePoint issues or malfunctions.

· Answering troubleshooting requests

· Performing data retrieval and backup procedures to prevent data loss.

· Ensuring sufficient storage space by performing clean-ups and archiving data in coordination with respective Server team.

· Maintaining network infrastructure, as well as managing encryption, security zones, and firewalls.

· Perform other duties as assigned primarily in Jira/Confluence.Experience and Skill Requirements:

· Must -

o BE/B.Tech with 5+ years of experiences as an enterprise level SharePoint administrator.

o Extensive knowledge of Windows operating systems and PowerShell.

o Experience in maintenance of the SharePoint platform including version updates, patches.

o Hand-on experience with SharePoint 2019 & SharePoint Online including OneDrive, eDiscovery, and Enterprise search.

o Explicit Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks

o SharePoint design, implementation, and deployment experience at enterprise level

o Excellent time management skills with ability to meet deadlines since user will be directly with client & users and this is IC role.

· Good to have

o ASP.NET/C# Development, SQL Server (SQL queries)

o Jira/Confluence - working knowledge.

o Foundation knowledge of Cloud environment and Infrastructures.

o Experience with Jira/Confluence preferred

o Advanced analytical and problem-solving abilitiesLocation- Gurgaon

Shift- Rotational Shift

Job purpose: The Service Manager will be part of the global delivery team to oversee in-charge region's technical aspects of e-Store business platform and to lead regional L2, L3, technical members as eStore operations lead.

The role covers eStore operations team's responsibilities and performance outcome.Location- Gurgaon

Shift- Rotational shift, Hybrid

Key accountability:

• Main point of contact for support service
• Act as senior consultant for Regional ITC by providing technical advice and consultation on eStore platform
• Clarify each region's requirement for eStore maintenance or enhancement
• Co-ordinated with maintenance team regarding requirements from Subs(e.g. predefined solutions, guidelines, bug-fix and any source code modification within 5 MD)
• Serve as a liaison and primary point of contact between Subs/Regional ITC and maintenance team to evaluate, prioritize and manage all the requests escalated
• Perform resource allocation and workload assignment according to delivery requirement
• Develop work plan for deliverables
• Ensure that deliverables are achieved beyond client expectation
• Report delivery status to client and develop delivery documentations
• Provide support to respective countries during different time zones
• Develop own professional learning of SAP Hybris products/technologies and solutions, Should be self-motivated to keep himself/herself updated on latest SAP Hybris product/ technologies and Solutions
• Improve consulting skills, application and implementation expertise in the product and industry
• Supervise team members to determine how well they function in their jobs on a day-to-day basis
• Provide coaching & development

Qualification:

• Bachelor's degree required in computer science, software engineering
• Must have knowledge of Hybris as well as ticketing tools like JIRA
• Excellent communication, interpersonal, problem solving skills required
• Should have 7+ years of experience in e-Commerce technologies like SAP Hybris.

Experience:

• Experience in working with users to define their business requirements
• 10+years of experience in managing Operations, out of which 7+ years of experience preferably around e-Commerce technologies such as SAP Hybris
• Should have B2B/ B2C domain experience
• Knowledge of defined Service Level Agreements (SLAs)
• Strong organizational skills, Proven record of making operations efficient and in-depth knowledge of Industry best practices

Key accountability:

Implements web pages, applications, widgets, web parts, and assets on the e-Store Platform using a working knowledge of HTML, bootstrap, JavaScript, CSS, angular framework, Angular js,web services intergration ,AJAX, JSON, XSLT, and XML,TypeScript.

Develops and maintains responsive web designs using hybris solution, bootstrap or similar framework.

Troubleshoots and corrects front-end website and application-related issues.

Advises on front-end web application architecture solutions that are reusable and user-orientedQualification:

Bachelor's degree in Information Technology, Computer Science, or a related discipline

Must be able to program codes in JavaScript- specifically ES6 or later

Technical expertise in languages, technologies, and concepts for the following: HTML, JavaScript, CSS, angular framework, angular js, Web Graphics (Optimization), Knowledge in Information Architecture, Responsive Design, Email design

Experience:

5+ years front end Development [JavaScript and angular Development experience ]

Proficient in front-end web development using HTML5, CSS3 and CSS5, jQuery framework and, Responsive Development experience

Understanding of server-side principles and the relation to front-end development and delivery

Extensive knowledge of performance testing and front-end optimization principles and techniques

Understands Agile methodology and instill best practices into the process

The Service Manager will be part of the global delivery team to oversee in-charge region's technical aspects of e-Store business platform and to lead regional L2, L3, technical members as eStore operations lead.

The role covers eStore operations team's responsibilities and performance outcome.

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