Save Job Back to Search Job Description Summary Similar Jobsshaping next-generation delivery models and transition methodologies.Lead high-profile, business-critical transformations at enterprise scale.About Our ClientOur client is a global business services and digital transformation organization that helps enterprises drive operational excellence through technology, analytics, automation, and AI-enabled solutions. The organization delivers complex transformation programs across multiple industries and geographies.Job DescriptionOwn end-to-end transition execution across operations, digital engineering, AI, analytics, technology, vendor, and client workstreams.Establish governance frameworks, executive reporting, risk management processes, and readiness milestones for large-scale programs.Lead executive stakeholder engagement, client steering committees, transition kick-offs, and strategic reviews.Develop and operationalize target operating models across people, process, technology, data, controls, and governance.Partner with technology, analytics, legal, HR, commercial, and vendor teams to drive successful implementation outcomes.Lead AI and analytics adoption initiatives, including change management, workforce enablement, governance, and performance monitoring.Drive go-live readiness, issue resolution, risk mitigation, and business continuity planning.Ensure smooth handover to operational teams with complete documentation, controls, processes, and service readiness frameworks.Manage client expectations, escalations, commercial commitments, and scope governance throughout the transition lifecycle.The Successful Applicant20+ years of experience in transitions, transformation, program management, consulting, IT services, or business process operations.Proven success leading complex, multi-workstream transformation programs involving operations, technology, AI, automation, analytics, and digital delivery.Strong experience establishing offshore or global delivery centers and leading large-scale organizational transitions.Demonstrated expertise in AI adoption, change management, workforce transformation, and operating model design.Strong commercial acumen with experience managing budgets, vendors, stakeholders, and contractual commitments.Exceptional executive presence with the ability to influence C-suite stakeholders and drive cross-functional alignment.What's on OfferA permanent role based in Gurgaon.Opportunity to work in the Technology & Telecoms sector.Competitive salary and benefits package.Quote job refJN-082026-7092847Job summaryFunctionConsultancy, Strategy & ChangeSub SectorIT ConsultingWhat is your area of specialisation?Business ServicesLocationInternationalJob TypePermanentJob ReferenceJN-082026-7092847