Save Job Back to Search Job Description Summary Similar JobsFrance Based Cosmetic Gaint in india.Be a part of growing GCC setupAbout Our ClientThe organisation operates in the FMCG industry with a focus on cosmetics.Job DescriptionResolve complex Windows desktop and workplace system issues to minimise disruption for users.Investigate recurring device, software and access issues and identify practical fixes.Manage advanced support tickets and keep users updated until issues are closed.Maintain Windows device settings, configurations and user access in line with business needs.Work with technology teams to resolve issues that need deeper technical input.Document solutions and troubleshooting steps to improve future issue resolution.Review workplace system performance and flag issues that may affect users.Help deliver stable Windows workplace services for teams in Shanghai Jing'An.The Successful ApplicantWe're looking for someone who has:Strong knowledge of Windows desktop environments and workplace support.Experience resolving complex Windows device and software issues.Ability to investigate technical problems and find clear solutions.Confidence managing support tickets and keeping accurate records.Experience working with technology teams on technical issue resolution.Ability to document troubleshooting steps and technical solutions clearly.What's on OfferWork on impactful projects in the cosmetics industry.Collaborative and supportive team environment.Opportunity to develop technical and leadership skills.If this role fits your experience, you can apply for the role.Quote job refJN-102026-7127403Job summaryFunctionInformation TechnologySub SectorIT DevelopmentWhat is your area of specialisation?FMCG (Fast Moving Consumer Goods)LocationHyderabadJob TypeTemporaryJob ReferenceJN-102026-7127403