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Hospital Head-Operations (Clinical & Non-Clinical)

Patna Permanent View Job Description
The Head of Operations will lead end-to-end hospital operations across both clinical and non-clinical functions for a 800+ bed, high-occupancy, fast-expanding unit, ensuring strong execution, regulatory compliance (NABH), and seamless day-to-day functioning.
  • Leading Hospital Group
  • Leadership Role

About Our Client

Our client is a leading multi-specialty hospital chain with a strong reputation for high-quality clinical care.

Job Description

  • Responsible for entire range of medical & non-medical operations, continuous growth & development and operational viability of the hospital
  • Provide oversight to the policies, procedures and protocols for the clinical care to ensure care is delivered in a safe and well-organized manner and thus works closely with all Clinicians, paramedical In-charges and Nursing
  • Collaborate on integration of medical services into hospital's overall comprehensive services
  • Get actively involved in the process improvement, initiatives to improve care, treatment and services
  • Gather feedback and analyze audit reports to ensure patient care is as per expected standards
  • Ensures compliances to all statutory requirements for hospitals and liasoning with government bodies for various licenses - applications, follow up and inspection
  • Participates as member in the following committees: a. Infection Control committee b. Credentialing and Privileging Committee c. Sexual Harassment committee d. Academic committee
  • Reviews day to day operations of Diagnostic areas including Labs / Radiology / Blood bank.
  • Does OPD/IPD coordination with Doctors / Nurses / Front Desk / Billing including seating arrangement of Doctors in respective OPDs.
  • Participates in the recruitment & selection of staff and also get involved for Doctors' (uptil certain level)
  • Create culture of Operations meeting to discuss operational problems across all departments and responsible for the writing & circulating of minutes of the meeting.
  • Deals with day to day operational issues for OPD / Diagnostics / Blood Bank / Emergency / IPD
  • Participates in quality related committees/ meetings/ plans
  • Accountable for review, selection and monitoring of all relevant contracts in the department
  • Any other duties assigned by reporting authority

The Successful Applicant

A successful Head-Operations should have:

  • Educational Qualification: MBBS & MS/MD preferred.
  • MBA / MHA is good to have
  • Experience: 20+ years of experience, out of which 12+ year in operations/administration
  • Good communication skills
  • Liasoning skills
  • Ability to maintain relationship with multiple stakeholders (Clinicians, Nursing, Quality, Admin, various government bodies, headquarters etc)

What's on Offer

This role offers the opportunity to lead operations for a large, high-occupancy tertiary care hospital in expansion mode, with full ownership across clinical and non-clinical functions and direct exposure to senior leadership and multiple HODs.

Quote job ref
JN-062026-7044551

Job summary

Function
Healthcare & Life Sciences
Sub Sector
General Manager
What is your area of specialisation?
Healthcare Providers
Location
Patna
Job Type
Permanent
Job Reference
JN-062026-7044551

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.