Head - Learning & Development (GCC)

Ahmedabad Permanent View Job Description
Lead the Learning & Development agenda for a rapidly scaling GCC, building the function, learning strategy and capability framework from the ground up.The role will combine strategy with hands-on execution, focusing on capability building, culture integration, managerial development and digital learning across multiple corporate functions.
  • Build L&D function from the ground up
  • Shape capabilities in a rapidly scaling GCC

About Our Client

  • Our client is a diversified Indian enterprise with a significant presence across multiple businesses and a growing Global Capability Centre.

Job Description

  • Build and establish the L&D function from scratch, defining the learning strategy, structure, processes and execution roadmap for the GCC.
  • Design and execute technical, functional and behavioural learning programs across functions
  • Partner with HRBPs and functional leaders to identify current and future skill gaps and translate them into structured capability-building interventions.
  • Drive both strategy and hands-on execution, including personally leading interventions and leveraging external learning partners where required.
  • Create structured learning journeys with approximately 70% focus on junior and mid-level employees and 30% on senior leadership.
  • Build and run programs for first-line managers and mid-management, covering people management, coaching, feedback, performance conversations and managerial effectiveness.
  • Design interventions around customer-centricity, collaboration, ownership and common ways of working, supporting integration of employees coming from different organizational backgrounds.
  • Drive leadership development interventions for emerging and senior leaders, including relevant assessments, coaching and development programs.
  • Evaluate and strengthen the digital learning ecosystem, including LMS/LXP platforms, digital learning and self-directed learning solutions.
  • Manage external trainers, learning partners and vendors while retaining ownership of program design, execution and outcomes.
  • Establish clear L&D KPIs and effectiveness measures covering engagement, capability improvement, program impact and ROI.
  • Build a culture of continuous learning and development suited to a rapidly scaling GCC environment.

The Successful Applicant

  • Around 10-12 years of experience in Learning & Development, with greater emphasis on relevant capability and experience than tenure alone.
  • Strong exposure to both L&D strategy and hands-on program execution.
  • Prior experience within a GCC, GBS or Shared Services environment, which would be strongly preferred.
  • Candidates from large MNC environments with comparable scale, complexity and capability-building exposure may also be considered.
  • Experience building or significantly transforming an L&D framework, function or capability agenda.
  • Strong exposure to developing junior talent, first-line managers and mid-management populations.
  • Experience designing behavioural and culture-building interventions around customer-centricity, managerial effectiveness and ways of working.
  • Exposure to leadership development programs, although deep specialization in this area is not essential.
  • Familiarity with LMS/LXP platforms, digital learning tools and external learning ecosystems.
  • Strong stakeholder management skills with the ability to partner effectively with HRBPs, business leaders and senior stakeholders.
  • A strong builder mindset, coupled with the ability to move seamlessly between strategic thinking and hands-on execution.

What's on Offer

  • Opportunity to build an L&D function from scratch
  • High-visibility role within a rapidly scaling GCC
  • Ownership across strategy, design and execution
Quote job ref
JN-102026-7121049

Job summary

Function
Human Resources
Sub Sector
Learning & Development
What is your area of specialisation?
Industrial / Manufacturing
Location
Ahmedabad
Job Type
Permanent
Job Reference
JN-102026-7121049

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.