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Head HR (AVP) | (Retail) | 15+ yrs

Bangalore Permanent View Job Description
As the Head HR - Retail Workforce, you will lead the end-to-end people agenda for the organization's frontline retail workforce, driving workforce planning, productivity, capability building, engagement, rewards and retention across a large retail network.
  • Opportunity to lead HR for one of the largest
  • Direct ownership of the end-to-end retail workforce agenda covering hiring,

About Our Client

Our client is one of India's leading lifestyle organizations with a strong portfolio of premium brands and a significant retail presence across the country

Job Description

  • Lead the complete HR agenda for the retail workforce across the organization.
  • Drive workforce planning, staffing strategy and store manning models to support business growth.
  • Partner with Brand CEOs, Retail Leadership and Operations teams to improve workforce productivity and commercial outcomes.
  • Develop and implement retail HR frameworks that enhance employee effectiveness and customer experience.
  • Own training, development and capability-building initiatives for frontline employees and retail leaders.
  • Design and manage incentive programs, rewards frameworks and recognition initiatives.
  • Drive employee engagement, motivation and retention strategies across the retail workforce.
  • Establish productivity metrics, workforce analytics and reporting mechanisms to support business decision-making.
  • Build scalable people processes and governance frameworks across the retail ecosystem.
  • Lead HR transformation initiatives focused on operational excellence and workforce effectiveness.
  • Coach and support business leaders on people strategy, talent decisions and workforce challenges.

The Successful Applicant

We're looking for someone who has:

  • 15-18 years of HR experience with deep expertise in Retail HR and frontline workforce management.
  • Extensive experience managing large-scale retail employee populations across multiple locations.
  • Strong understanding of workforce planning, productivity management and commercial HR practices.
  • Proven experience designing and implementing HR frameworks, processes and transformation initiatives.
  • Experience driving employee engagement, rewards, incentives and capability-building programs.
  • Ability to influence senior business leaders and translate people strategies into business outcomes.
  • Prior exposure to Corporate HR, Talent Management, OD or broader HR leadership responsibilities.
  • Strong people leadership experience managing large teams and complex stakeholder environments.
  • Excellent commercial acumen with a strong data-driven decision-making approach.
  • Experience within Fashion Retail, Lifestyle Retail, Consumer Retail, Omni-channel Retail or Jewellery Retail environments preferred.



What's on Offer

  • Permanent role in Bengaluru.



If this role fits your experience, you can apply for the role.

Quote job ref
JN-102026-7133036

Job summary

Function
Human Resources
Sub Sector
HR Director
What is your area of specialisation?
Retail
Location
Bangalore
Job Type
Permanent
Job Reference
JN-102026-7133036

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.