Head - Admin, Facilities and Wellness | BFSI

Mumbai Permanent View Job Description
The Head - Administration, Facilities & Wellness will play a critical leadership role in managing administrative operations, workplace infrastructure, and employee well-being across the organization.
  • Opportunity to lead a large team
  • Strategic role

About Our Client

Client is a leading player in the financial services industry

Job Description

  1. Corporate & Branch Administration
  • Lead day-to-day administration for the head office and network of branches across regions.
  • Ensure seamless support services including office management, travel, hospitality, and logistics.
  • Standardize administrative processes across locations for consistency and efficiency.
  • Manage procurement of office supplies, assets, and administrative contracts with optimal cost control.
  1. Facilities Management
  • Oversee infrastructure, workspace planning, and facility upkeep across corporate and branch locations.
  • Ensure adherence to safety, fire, hygiene, and statutory compliance requirements.
  • Partner with real estate and leasing teams for space planning, new branch openings, or consolidations.
  • Manage vendor relationships for AMC, security, housekeeping, and technical maintenance.
  1. Wellness & Workplace Experience
  • Design and implement wellness programs aligned with HR strategy, including physical, mental, and emotional well-being.
  • Roll out Employee Assistance Programs (EAPs), health check-ups, mindfulness sessions, and ergonomic initiatives.
  • Create safe, inclusive, and employee-friendly workspaces that enhance engagement and performance.
  • Drive sustainability and environmental health initiatives in collaboration with HR and CSR teams.
  1. Risk Management & Compliance
  • Ensure full compliance with internal controls, audit requirements, and external regulations.
  • Prepare for and manage risk audits, insurance claims related to facilities, and disaster recovery for infrastructure.
  • Develop and implement policies on business continuity, emergency response, and incident reporting.
  1. People & Team Leadership
  • Lead a cross-functional team of admin officers, facility managers and wellness coordinators.
  • Build a service-oriented, agile team culture that works in close collaboration with HRBPs and business leaders.
  • Drive digitalization of administration processes through technology and innovation.

The Successful Applicant

Qualifications & Experience

  • Graduate degree in Business Administration or related fields. MBA/PGDM preferred.
  • 15-18 years of experience in administration and facility management, preferably in banking or retail industries.
  • Experience leading pan-India operations and managing diverse teams across multiple office locations.
  • Exposure to corporate wellness programs and employee engagement will be a strong advantage



Skills & Competencies

  • Strong operational management and planning skills
  • Excellent stakeholder and vendor management capabilities
  • Working knowledge of health & safety, facility regulations, and insurance processes
  • Strategic mindset with an employee-first orientation
  • Effective communicator and collaborator with cross-functional teams
  • Tech-savvy with familiarity in facility/helpdesk tools and automation platforms

What's on Offer

  • A purpose-driven, collaborative work environment
  • Opportunities to shape employee experience and workplace strategy
  • Commitment to employee well-being and development
  • Exposure to HR strategy and people-centric transformation initiatives
Quote job ref
JN-072025-6798490

Job summary

Function
Human Resources
Sub Sector
HR Director
What is your area of specialisation?
Insurance
Location
Mumbai
Job Type
Permanent
Job Reference
JN-072025-6798490

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.