Collection Director - Behavioural Health Billing Company

Delhi Permanent View Job Description
Lead and optimize the end-to-end collections function, ensuring timely recovery of receivables and improved cash flow. Drive strategic initiatives across denials, appeals, and payer management to maximize revenue performance.
  • Lead collections for a high-growth behavioral health RCM firm
  • Drive revenue impact through data-led collections strategy

About Our Client

Our client is a fast-growing healthcare revenue cycle management company focused on the behavioral health sector. The organization provides advanced billing, analytics, and revenue prediction solutions to treatment centers, enabling them to optimize financial performance and scale effectively.

Job Description

  • Lead overall collections strategy aligned with financial and compliance goals
  • Oversee denials, appeals, and follow-ups across unpaid claims
  • Drive reduction in AR days, bad debt, and outstanding receivables
  • Manage payer relationships and ensure timely reimbursements
  • Monitor KPIs such as collection rates, denial rates, and Days Unpaid
  • Collaborate with billing, VOB, and clinical teams across the revenue cycle
  • Ensure compliance with HIPAA, FDCPA, and payer-specific regulations
  • Build, mentor, and manage a high-performing collections team
  • Leverage data and analytics to drive process improvements and efficiency
  • Provide insights and reporting to leadership on collections performance

The Successful Applicant

  • 10+ years of experience in healthcare collections, with leadership exposure
  • Strong expertise in behavioral health collections and payer processes
  • Proven ability to improve AR performance and reduce outstanding receivables
  • Deep understanding of denials management, appeals, and insurance collections
  • Strong analytical and data-driven decision-making capability
  • Experience with EMR/RCM systems (e.g., Kipu, Kareo, or similar)
  • Excellent leadership, communication, and stakeholder management skills
  • Strong knowledge of healthcare compliance (HIPAA, FDCPA)

What's on Offer

  • Leadership role in a fast-scaling healthcare RCM company
  • High impact on revenue and financial performance
  • Opportunity to shape collections strategy and processes
  • Remote work flexibility with a collaborative team environmen
Quote job ref
JN-062026-7036678

Job summary

Function
Analytics
Sub Sector
Business Intelligence
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
Delhi
Job Type
Permanent
Job Reference
JN-062026-7036678

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.