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Client Relationship Manager

Mumbai Permanent Work from Home or Hybrid View Job Description
The Client Relationship Manager will oversee and manage client relationships & focuses on driving strategic business development in the pharmaceutical sector by identifying opportunities, presenting proposals, and nurturing key industry relationships. It also involves working closely with senior leadership to provide market insights, support growth initiatives, and represent the company at industry events
  • Leverage market insights to shape business success
  • Grow your career in strategic business

About Our Client

The organization specializes in designing and implementing patient access programs, remote care models, and digital tools to improve access to treatment-particularly in emerging markets.

Job Description

  • Act as the primary point of contact for clients within the life sciences department.
  • Build and maintain strong client relationships to ensure satisfaction and retention.
  • Identify opportunities to expand services within existing client accounts.
  • Monitor client feedback and address any concerns promptly and effectively.
  • Identify and pursue new business opportunities and expand partnerships with pharmaceutical companies
  • Capture business development leads and stakeholder insights in CRM systems and present monthly reports with clear KPIs
  • Develop, support, and deliver compelling business proposals and presentations to potential clients.
  • Conduct competitive analysis and market research to understand local market shifts and growth opportunities.
  • Build and maintain strong relationships with key decision‑makers and, when needed, engage hospitals, providers, and distributors.
  • Work closely with the Chief Business Officer and Business Excellence Team to provide market insights and support strategic planning.
  • Represent the company at industry events, conferences, trade shows, and networking forums.

The Successful Applicant

A successful Client Relationship Manager should have:

  • Proven relationship‑building skills to maintain and grow connections with key decision‑makers, healthcare providers, and industry partners.
  • Excellent communication and presentation abilities to deliver compelling proposals and engage diverse stakeholders.
  • Ability to manage multiple clients and projects effectively.
  • Strong strategic thinking skills with the ability to identify and pursue new business opportunities.
  • High proficiency in CRM tools and data management to track leads, insights, and performance metrics.
  • Strong analytical and problem‑solving skills, supported by the ability to conduct market research and competitive analysis.

What's on Offer

  • Competitive salary package aligned with industry standards.
  • Opportunity to work in a small-sized, specialised healthcare firm.
  • Exposure to the dynamic and evolving life sciences sector.
  • Supportive work environment that encourages professional growth.
  • Location - Mumbai.



If you are passionate about building strong client relationships and thrive in the healthcare industry, apply now to join this exciting opportunity.

Quote job ref
JN-032026-6978946

Job summary

Function
Healthcare & Life Sciences
Sub Sector
General Manager
What is your area of specialisation?
Life Sciences / Diagnostics
Location
Mumbai
Job Type
Permanent
Job Reference
JN-032026-6978946
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.