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Assoc. Dir Cabin Design & Onboard Experience | Aviation

International Permanent View Job Description
This role leads aircraft cabin design, onboard product development, passenger experience innovation, and In-Flight Entertainment/Connectivity initiatives across the fleet. The position combines strategy, design, technology, stakeholder management, and regulatory compliance to deliver differentiated customer experiences and operational excellence.
  • Lead high-impact cabin innovation & passenger experience
  • Strategic leadership role with fleet-wide influence

About Our Client

Our client is a prominent organization within the aviation and passenger experience sector, focused on delivering world-class onboard experiences, customer-centric innovation, and operational excellence. The company is investing in modern fleet enhancements, digital passenger solutions, and future-ready cabin products to strengthen its market position and customer satisfaction.

Job Description

  • Lead the design and development of aircraft cabin interiors aligned with brand and customer experience objectives.
  • Drive innovation in seating concepts, cabin layouts, lighting, lavatories, and passenger touchpoints.
  • Develop and implement In-Flight Entertainment (IFE) and In-Flight Connectivity (IFC) strategies.
  • Design end-to-end onboard service experiences using customer journey mapping and service design principles.
  • Manage cabin refurbishment, retrofit, reconfiguration, and fleet enhancement projects.
  • Lead cross-functional programs involving operations, engineering, customer experience, and commercial teams.
  • Ensure compliance with aviation regulations and certification requirements.
  • Build strategic relationships with OEMs, suppliers, technology partners, and vendors while driving cost optimization.

The Successful Applicant

  • 10-15 years of experience in aviation cabin design, aircraft interiors, product development, customer experience, service design, or IFE/IFC programs.
  • Bachelor's degree in Aerospace Engineering, Industrial Design, Product Design, Mechanical Engineering, Aviation Management, or a related discipline. Master's degree or relevant certifications preferred.
  • Experience with airlines, aircraft OEMs, MROs, aviation consulting firms, or aircraft interior solution providers.
  • Strong expertise in cabin interiors, seating products, cabin systems, passenger-facing technologies, IFE, and IFC platforms.
  • Knowledge of customer journey mapping, service design methodologies, and customer experience innovation.
  • Strong project management, stakeholder management, vendor management, and business case development skills.
  • Understanding of aviation regulations, certification processes, and airworthiness requirements.

What's on Offer

Opportunity to shape next-generation passenger experiences, lead strategic aviation programs, and influence fleet-wide product innovation

Quote job ref
JN-082026-7087302

Job summary

Function
Engineering & Manufacturing
Sub Sector
General Management
What is your area of specialisation?
Industrial / Manufacturing
Location
International
Job Type
Permanent
Job Reference
JN-082026-7087302

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.