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This role will lead end-to-end digital grievance management, ensuring timely and effective resolution of customer complaints across online platforms. It also plays a critical role in safeguarding brand reputation and enhancing customer experience through proactive engagement.
This role focuses on driving digital growth through performance marketing and strategic digital partnerships/alliances.
We are looking for an accomplished SVP - Head Marketing to lead and oversee marketing strategies and initiatives in the life insurance sector. The ideal candidate will drive marketing and agency operations, ensuring the company's goals are met efficiently.
As Consumer Care Engagement Lead, you will be responsible for orchestrating the companies Digital / Social Consumer CARE ecosystem, orchestrating seamless, consumer-centric interactions. The focus is being "Brand Advocates" through social expertise, AI integration, and actionable consumer insights, bridging the gap between the CARE team, Brands, Divisions, and external partners.
This role will own and accelerate growth across digital, offline and omnichannel touchpoints for a leading Indian consumer brand. You will build scalable growth engines across acquisition, retention and revenue while shaping long-term brand demand.
The D2C Lead will own P&L and digital growth engine, driving customer acquisition, revenue, and efficiency across paid and organic channels. This role requires deep hands‑on P&L ownership, expertise in performance marketing, media buying, and funnel optimisation to scale the brand profitably.
This role leads the expansion of research, insights, and agency partnerships by driving high‑value sales, building senior stakeholder relationships, and shaping GTM strategy. The ideal candidate will bring deep market research expertise, strong connections across major agencies, and experience managing end‑to‑end partnership cycles.
This role leads national B2B sales excellence by driving KPI governance, CRM‑led funnel management, and data‑driven performance reviews across multi‑zone sales operations. It also focuses on expanding B2B channels, strengthening Sales-BD alignment, and building sales capability to deliver disciplined, scalable growth.
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