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This is a newly created, high-impact leadership role responsible for driving end-to-end customer journeys across digital and assisted channels within the life insurance business. The role focuses on designing, building, and operationalizing seamless customer experiences through WhatsApp, chatbot, and other digital touchpoints, while leveraging technology and automation to optimize cost and enhance customer experience.
This role will lead end-to-end digital grievance management, ensuring timely and effective resolution of customer complaints across online platforms. It also plays a critical role in safeguarding brand reputation and enhancing customer experience through proactive engagement.
This role focuses on driving digital growth through performance marketing and strategic digital partnerships/alliances.
We are hiring a Marketing Manager (APAC) to drive on-ground and execution-led marketing initiatives across India, Singapore, and Hong Kong. The role requires hands-on ownership of end-to-end marketing operations, working closely with regional leadership.
This is an exciting opportunity for a marketing professional to contribute to the growth of the life insurance industry. The role, based in Mumbai, focuses on creating and implementing strategies to drive business success in the insurance sector.
The Chief of Staff - CEO's Office will play a pivotal role in supporting strategic initiatives, managing internal operations, and acting as a trusted advisor to the CEO. This position requires strong organizational skills and an ability to oversee multiple priorities in the life insurance sector.
The Head of Renewals is responsible for driving renewal premium collections, improving policy persistency, and ensuring a superior customer experience across the renewal lifecycle. This role leads renewal strategy, operations, and teams to maximize retention and long-term customer value while ensuring regulatory compliance.
Lead the strategy, development, and delivery of next-generation platforms focused on case management, digital event processing, and AI-driven automation for the BFSI ecosystem. The role involves owning the end-to-end product lifecycle, driving innovation with emerging technologies, and leading cross-functional teams to build scalable enterprise solutions.
The Head GCC Transformation and Excellence will manage strategic initiatives to enhance operational efficiency and drive excellence within the organisation. This role is pivotal in shaping the transformation journey in a multi-industry environment, particularly in the manufacturing sector.
This role serves as the strategic nerve centre to the MD & CEO, driving institutional strategy, transformation initiatives, and cross-government coordination. It combines strategy, policy, execution, and stakeholder management in a high-visibility leadership-facing position
Join the CEO Office team in Bangalore to support strategic initiatives and drive key projects. You'll help analyse data, streamline operations, and contribute to decision-making in the fintech industry.
This is a high-impact leadership opportunity to lead & scale sales for a pan-India organization for a rapidly growing industrial business with ambitious revenue growth objectives. The role is responsible for driving sales strategy, commercial excellence, customer development, pricing effectiveness, and team performance across multiple region
The Head of Strategy will lead strategic initiatives, drive business transformation, and ensure alignment with organisational goals within the professional services industry. This role is based in New Delhi and requires expertise in consultancy, strategy, and change management.
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