Information Technology jobs Gurgaon

The position will define security policies & controls and monitor all assurance activities related to the company's information security policies. The role also entails working with executive management to determine acceptable levels of technology & cyber risks for the organisation, to ensure that the cyber security perimeter is adequately protected.

Job Summary:We are looking for a proactive L1 Support & IT Monitoring professional to oversee IT systems, monitor infrastructure health, and provide first-level troubleshooting. The ideal candidate will have a keen eye for issue detection, basic troubleshooting skills, and the ability to escalate incidents efficiently.

Key Responsibilities:Monitoring & Incident Management:

• Continuously monitor IT infrastructure, servers, networks, and applications using monitoring tools.
• Detect and analyze alerts, ensuring timely resolution or escalation.
• Log, categorize, and track incidents in the ticketing system.
• Escalate unresolved issues to L2/L3 teams based on severity and impact.

L1 Technical Support:

• Handle basic troubleshooting for hardware, software, network, and system issues.
• Assist users with login issues, connectivity problems, and common software queries.
• Reset passwords, manage user access, and resolve minor IT service requests.
• Perform initial analysis of logs and alerts before escalating.

Documentation & Reporting:

• Maintain logs of system health, alerts, and resolutions.
• Prepare daily/weekly reports on incidents and system performance.
• Update knowledge base articles for frequently occurring issues.

Key Skills & Qualifications:Technical Skills:

• Basic knowledge of Windows/Linux operating systems.
• Familiarity with network troubleshooting (IP, DNS, VPN, etc.).
• Exposure to IT monitoring tools (e.g., Dynatrace, Kibana, Nagios, SolarWinds, Zabbix, etc.).
• Knowledge of ticketing tools like ServiceNow, JIRA, or Remedy.
• Understanding of cloud environments (AWS/Azure) is a plus.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work in a shift-based environment, including nights/weekends.
• Quick learner with a proactive mindset.

Preferred Qualifications:

• Education: Bachelor's degree/Diploma in IT, Computer Science, or related field.
• Certifications: ITIL Foundation, CCNA (preferred but not mandatory).
• Experience: 1-3 years in IT support, monitoring, or helpdesk roles.

We're looking for min. 3 years of exp in Reliability, Development, or Performance Engineering. Must have hands-on expertise with APM tools (New Relic, Datadog, Dynatrace), cloud platforms (AWS, Azure, GCP), observability tools (ELK, Grafana, Prometheus), and scripting (Python, Shell).

Min. experience required --> 7 to 8 years

• 3-5 Years' experience in Salesforce Marketing Cloud Account Engagement (Pardot) implementations
• Understand end-to-end marketing processes including campaign creation (email/web/social), lead generation, lead scoring, qualification, distribution, and conversion, including closed loop reporting, by demonstrating CRM technologies and data.
• Understands APIs available in MCAE/Pardot to develop integration solutions, when necessary

Develop and manage IT Strategy and road-map to support business growth.
Responsible for Technology architecture and Integration of IT applications. Develop and design holistic solutions for business problems across applications, data and infrastructure.
Develop & Enforce architecture governance and standards.Work with Business stakeholders to identify technology needs and constantly innovate and engineer solutions with emerging technologies.

JD for .Net Developer: (Experience: 5 - 8 Years)



1. Scripting Languages: JavaScript, JQuery , HTML & CSS

2. Technologies: MVC 4.0 or above, ASP .NET, C#, WCF, Web API

3. Source Control Tool: Team Foundation Server (TFS)

4. Databases: SQL Server 2012/2016 & SSIS Package

5. Strong knowledge of Stored Procedures, View, Table JOIN and Indexing.

6. Expertise in design and development using Microsoft .Net framework 4.0/4.5 with MVC framework.

7. Angular

Lead the architecture for one of the largest SAAS players working in the customer experience domain

Job Description for Adobe Technical Resource (RT-CDP)Job Title: Adobe RT-CDP Technical Expert

Location: Gurugram

Experience: 5-8 years of relevant experience

Work Model: 24*7 SupportJob Summary:

1. Designing, Implementing, and Maintaining Adobe Real-Time Customer Data Platform (RT-CDP)
2. Working closely with Marketing, Analytics, Business, RHQs and IT teams to ensure seamless data integration, technical enhancements, and customer experience orchestration.

Responsibilities:

• Design, implement, and maintain Adobe Real-Time CDP, including data ingestion, profiling, and segmentation and technical enhancements
• Develop and maintain data models, schemas to support customer data management and analysis
• Collaborate with stakeholders to gather requirements, design solutions, and implement new features and functionalities
• Troubleshoot issues, perform root cause analysis, and resolve technical problems in Adobe CDP
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements (Data Governance)
• Stay up-to-date with Adobe product roadmaps, releases, and best practices, applying knowledge to continuously improve the Adobe stack
• Mentor junior team members, providing guidance and training on Adobe CDP
• Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
• Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
• Set up new destinations in CDP, such as Adobe Campaign Classic

Requirements:

• 5+ years of hands-on experience with Adobe Real-Time CDP
• Strong understanding of customer data management, data modeling, and data governance principles
• Experience with data integration, APIs, and cloud-based architectures
• Proven track record of successfully implementing and maintaining large-scale Adobe projects
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
• Strong communication and collaboration skills, with experience working with cross-functional teams
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Adobe Certified Expert in Real-Time CDP is a plus
• Migration from Adobe Campaign Classic from v7 to v8 will be added advantage
• Implement IP warming strategies to ensure optimal email deliverability and reduce spam filters will be added advantage

SFDC Developer JDJob Role - Senior SFDC Developer

Work location - Gurugram

Relevant SFDC Experience - 4years to 8 years

• Developers must have minimum 4-year experience in SFDC implementation.
• Salesforce development certification (highly desired)
• Excellent organizational, verbal and written communication skills
• Strong SFDC knowledge and Integration components for SFDC (for example, SFDC APIs, Apex, trigger, batch apex, Schedulable apex , future method configuration and etc.)
• Strong knowledge on Salesforce AURA components and LWC Components. (AURA is must)
• Strong knowledge on Salesforce REST API Integrations. (REST API is must)
• 4+ years' experience with end to end Salesforce.com implementations, integrations, and enhancement projects
• Experience with Sales and Service Cloud.
• Solid understanding of SaaS and CRM development processes and methodologies
• Work with leads to transform and develop new requirements into designs, development approaches and implementation
• Integration experience with other Salesforce Applications and External system
• Create supporting technical documentation and detailed design specifications
• Managing development schedule and human resource.
• Create testing and implementations plans, including user training and documentation.
• Participate in the planning/analysis of business requirements for system changes and enhancements.
• Candidate should have working experience as Salesforce developer providing customization, development, enhancement and support for Saleforce.com CRM Applications.
• Must have at least 5 Years of SFDC development experience
• Should have hands on development experience with Apex, Visual Force page design, Triggers etc.
• Should have through understanding of configuration options.
• Must have Bachelor degree and PD 1 Certification.

The Enterprise Architect plays a key role in designing and implementing IT systems, aligning technology like Java , AWS , Azure or GCP with business goals, optimising processes, and driving innovation through collaboration with stakeholders

Job purpose: The Service Manager will be part of the global delivery team to oversee in-charge region's technical aspects of e-Store business platform and to lead regional L2, L3, technical members as eStore operations lead.

The role covers eStore operations team's responsibilities and performance outcome.Location- Gurgaon

Shift- Rotational shift, Hybrid

Key accountability:

• Main point of contact for support service
• Act as senior consultant for Regional ITC by providing technical advice and consultation on eStore platform
• Clarify each region's requirement for eStore maintenance or enhancement
• Co-ordinated with maintenance team regarding requirements from Subs(e.g. predefined solutions, guidelines, bug-fix and any source code modification within 5 MD)
• Serve as a liaison and primary point of contact between Subs/Regional ITC and maintenance team to evaluate, prioritize and manage all the requests escalated
• Perform resource allocation and workload assignment according to delivery requirement
• Develop work plan for deliverables
• Ensure that deliverables are achieved beyond client expectation
• Report delivery status to client and develop delivery documentations
• Provide support to respective countries during different time zones
• Develop own professional learning of SAP Hybris products/technologies and solutions, Should be self-motivated to keep himself/herself updated on latest SAP Hybris product/ technologies and Solutions
• Improve consulting skills, application and implementation expertise in the product and industry
• Supervise team members to determine how well they function in their jobs on a day-to-day basis
• Provide coaching & development

Qualification:

• Bachelor's degree required in computer science, software engineering
• Must have knowledge of Hybris as well as ticketing tools like JIRA
• Excellent communication, interpersonal, problem solving skills required
• Should have 7+ years of experience in e-Commerce technologies like SAP Hybris.

Experience:

• Experience in working with users to define their business requirements
• 10+years of experience in managing Operations, out of which 7+ years of experience preferably around e-Commerce technologies such as SAP Hybris
• Should have B2B/ B2C domain experience
• Knowledge of defined Service Level Agreements (SLAs)
• Strong organizational skills, Proven record of making operations efficient and in-depth knowledge of Industry best practices

The Service Manager will be part of the global delivery team to oversee in-charge region's technical aspects of e-Store business platform and to lead regional L2, L3, technical members as eStore operations lead.

The role covers eStore operations team's responsibilities and performance outcome.

• Work as an Engineer Leader with a team of Backend and Front End Engineers
• Build a collaborative culture with Product Managers & UX Desginers

CISO will lead, support business unit leaders and functional teams on data protection, information security, cyber risk, Regulatory related issues, including reviewing proposals and providing recommendations, guidelines & advice on relevant data protection regulations. He will Lead the co's adoption and implementation of advanced technology solutions and innovative uses of data, effectively managing security incidents and promoting security awareness

As a SecOps Engineer, you will be responsible for ensuring the security and compliance of our systems and infrastructure. You will work closely with our development, architecture and DevOps teams to identify and remediate vulnerabilities, implement security best practices, automate security processes and ensure compliance with corporate and industry standards.

Develop and execute a strategic plan for customer delivery, aligning with Sprinklr's overall business objectives. \

Oversee the end-to-end delivery of R&D projects to customers, ensuring timelines, budgets, and quality standards are met.

Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, software development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery.

Job Description:

• User Support: Provide technical support to end users, including troubleshooting

and resolving issues related to Azure AD, O365, device management, and general

software/hardware issues.

• System Monitoring: Monitor the health and performance of IT systems, ensuring

the availability and security of cloud services (Azure, AWS) and on-premises

infrastructure.

• Script Automation: Create and maintain scripts in PowerShell and Bash to

automate routine tasks such as user provisioning, system updates, and backups.

• Cloud Resource Management: Use Terraform and other IaC tools to deploy,

manage, and scale cloud infrastructure resources across AWS and Azure

environments.

• Device Management: Assist with device enrollment in MDM solutions, ensuring

devices are secure and compliant with company policies.

• Network Support: Troubleshoot basic networking issues, including connectivity

problems and configuration of firewalls, switches, and routers.

• System Maintenance: Perform regular updates and maintenance on Linux and

Windows systems to ensure they are secure and running efficiently.

• Documentation: Maintain accurate documentation of IT processes,

troubleshooting guides, and cloud infrastructure configurations.Key Skills:

• 3-4 years of experience in similar role

• Azure Active Directory: User management, security settings, software installation,

end-user troubleshooting.

• Microsoft O365: Admin support for Exchange, Teams, SharePoint.
• Device Enrollment: MDM solutions, device security.
• Scripting: PowerShell, Bash, and Linux shell scripting.
• Basic Networking: Connectivity troubleshooting, basic configurations.
• Operating Systems: Support for Linux and Windows.
• Cloud Services: Familiarity with AWS, Azure.
• Infrastructure as Code (IaC): Experience with Terraform for provisioning and

managing cloud resources.

• Automation: Ability to automate tasks using scripting and IaC tools

• Some aspect of security and cyber security understanding is appreciated.

Conduct a comprehensive assessment of all network technologies deployed across countries, identifying risks, and creating actionable plans to address critical vulnerabilities. Develop and execute a multi-year global network strategy that drives standardization, security, and operational efficiency.

The Application Delivery Lead will be responsible for overseeing the software development delivery of high-quality software applications.

JOB DESCRIPTION:

We are looking for a highly-capable SharePoint administrator to manage our SharePoint environment. You will be configuring our SharePoint platform, configuring subsites, adding document libraries, and developing shared storage space and backup procedures.To ensure success as a SharePoint administrator, you should exhibit solid knowledge of Windows operating systems and the ability to create a positive experience for end-users. An outstanding SharePoint administrator will be someone whose expertise results in smooth integration and efficient online collaboration.Responsibilities:

· Support end-user support such as creating user account, configuring site collection, manage user permission, and website and Providing SharePoint support and end-user training.

· Installing/Configuring the SharePoint platform, integrating applications, and creating libraries.

· Review, analyze, and evaluate Business User needs to provide efficient and innovate solutions

· Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences.

· Monitoring service response time and tuning the performance.

· Troubleshooting and resolving SharePoint issues or malfunctions.

· Answering troubleshooting requests

· Performing data retrieval and backup procedures to prevent data loss.

· Ensuring sufficient storage space by performing clean-ups and archiving data in coordination with respective Server team.

· Maintaining network infrastructure, as well as managing encryption, security zones, and firewalls.

· Perform other duties as assigned primarily in Jira/Confluence.Experience and Skill Requirements:

· Must -

o BE/B.Tech with 5+ years of experiences as an enterprise level SharePoint administrator.

o Extensive knowledge of Windows operating systems and PowerShell.

o Experience in maintenance of the SharePoint platform including version updates, patches.

o Hand-on experience with SharePoint 2019 & SharePoint Online including OneDrive, eDiscovery, and Enterprise search.

o Explicit Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks

o SharePoint design, implementation, and deployment experience at enterprise level

o Excellent time management skills with ability to meet deadlines since user will be directly with client & users and this is IC role.

· Good to have

o ASP.NET/C# Development, SQL Server (SQL queries)

o Jira/Confluence - working knowledge.

o Foundation knowledge of Cloud environment and Infrastructures.

o Experience with Jira/Confluence preferred

o Advanced analytical and problem-solving abilitiesLocation- Gurgaon

Shift- Rotational Shift

Key accountability:

Implements web pages, applications, widgets, web parts, and assets on the e-Store Platform using a working knowledge of HTML, bootstrap, JavaScript, CSS, angular framework, Angular js,web services intergration ,AJAX, JSON, XSLT, and XML,TypeScript.

Develops and maintains responsive web designs using hybris solution, bootstrap or similar framework.

Troubleshoots and corrects front-end website and application-related issues.

Advises on front-end web application architecture solutions that are reusable and user-orientedQualification:

Bachelor's degree in Information Technology, Computer Science, or a related discipline

Must be able to program codes in JavaScript- specifically ES6 or later

Technical expertise in languages, technologies, and concepts for the following: HTML, JavaScript, CSS, angular framework, angular js, Web Graphics (Optimization), Knowledge in Information Architecture, Responsive Design, Email design

Experience:

5+ years front end Development [JavaScript and angular Development experience ]

Proficient in front-end web development using HTML5, CSS3 and CSS5, jQuery framework and, Responsive Development experience

Understanding of server-side principles and the relation to front-end development and delivery

Extensive knowledge of performance testing and front-end optimization principles and techniques

Understands Agile methodology and instill best practices into the process

We are seeking a highly skilled and experienced Database Administrator (DBA).

The ideal candidate will have a strong background in managing and optimizing ElasticSearch and Postgres databases, as well as extensive experience with AWS managed databases including RDS, Aurora and MySQL.

An excellent career opportunity to work with a global recruitment consulting firm, Michael Page within our Internet & Technology practice. This is a 360-degree role which will offer you an opportunity to work on both Business Development and delivery in the form of Recruitments.

This is a hunting profile.

Manage a team of AEs for the North region.

An excellent career opportunity to work with a global recruitment consulting firm, Michael Page within our Enterprise Solutions Team.

As we build more diversified offerings in India the person as part of Enterprise Solutions team will be responsible for deepening our relationships with large accounts across offices and brands, making PageGroup their partner of choice for all their recruitment needs.

The Cloud Architect (AWS/Azure) will design, implement, and manage scalable, secure, and cost-effective cloud infrastructure solutions while optimizing cloud costs through FinOps and implementing best practices in cloud security. This role involves leveraging emerging cloud technologies, collaborating with cross-functional teams, and mentoring technical staff to ensure alignment with business objectives.

The Head of Collections for Secured Business is responsible for leading and managing the collections function for secured loan portfolios (such as home loans, auto loans, etc.). This role ensures effective recovery strategies, minimizes delinquency, and maintains regulatory compliance. It involves overseeing collections teams, setting performance targets, managing vendor relationships, and using data analytics to optimize recovery efforts.

The job involves working as the therapy area lead in the neuroscience therapy area. It will involve working closely with senior internal and external stakeholders to chart the growth plan of the particular therapy area.