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Quality Technician (Rugs, 8+ yrs, Gurugram)

Gurgaon Permanent View Job Description
This role ensures products meet stringent quality expectations by conducting audits, technical evaluations, and driving corrective actions with vendors and internal teams. It requires close collaboration across sourcing, buying, and supplier networks to maintain consistency and elevate product performance.
  • Lead technical quality for a global retailer with multi‑country vendor exposure.
  • High ownership, factory interface and impact on key standards across categories.

About Our Client

The client is a globally recognized off‑price retailer known for its strong focus on value-driven products across home, apparel, and lifestyle categories. With a fast‑paced sourcing model, the organization emphasizes quality consistency, supplier performance, and agile processes, especially within emerging markets.

Job Description

  • Conduct regular factory visits to audit production, vendor QA/QC processes, and participate in pre‑production meetings.
  • Evaluate product samples throughout development, ensuring adherence to quality and technical standards.
  • Log quality issues, generate reports, and escalate concerns to Quality Manager and Sourcing teams.
  • Provide structured feedback to both internal teams and suppliers to resolve quality challenges.
  • Analyze data to identify supplier trends and product‑specific insights that inform action plans.
  • Support creation of product guidelines in collaboration with Quality Manager and Sourcing.
  • Deliver technical guidance to sourcing and buying teams across multiple home product categories.
  • Publish weekly/monthly dashboards summarizing vendor performance, product issues, and key insights.

The Successful Applicant

  • Experience: Minimum 10 years in Quality/Technical roles, preferably within home textiles; rug experience is an advantage.
  • Industry Exposure: Strong background working with suppliers across India, Pakistan, Bangladesh, or Sri Lanka.
  • Technical Knowledge: Deep familiarity with AQL methods, point‑count systems, and global testing standards.
  • Tools: Must have advanced MS Excel capability (complex formulas, data structuring, template creation) and strong MS Office proficiency.
  • Retail Experience: Prior work with US-based retailers preferred.
  • Education: Bachelor's degree or equivalent technical qualification.
  • Skills: Strong communication, English proficiency, relationship management, and ability to guide both internal and external partners.

What's on Offer

  • Opportunity to lead technical quality processes for a global retailer with strong exposure to multi‑country vendor bases.
  • Role offers high ownership, factory interface, and influence on product standards across categories.
Quote job ref
JN-032026-6973203

Job summary

Function
Engineering & Manufacturing
Sub Sector
Manufacturing operations
What is your area of specialisation?
Retail
Location
Gurgaon
Job Type
Permanent
Job Reference
JN-032026-6973203

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.