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PaaS Platform Support Lead

Navi Mumbai Permanent INR2,250,000 - INR2,750,000 per year View Job Description
The PaaS Platform Support Lead will oversee and enhance platform services, ensuring their optimal performance and reliability. This role requires a technology expert with a focus on platform-as-a-service (PaaS) solutions in the professional services and consultancy industry.
  • Be part of the Global Culture
  • Lead and establish the team from scratch

About Our Client

Our client is a global geo‑data and engineering services company that helps energy, infrastructure, and environmental clients understand ground, seabed, and asset conditions using advanced data, technology, and analytics.

Job Description

  • Manage and maintain the PaaS infrastructure to ensure consistent availability and performance.
  • Collaborate with cross-functional teams to implement platform updates and enhancements.
  • Monitor and troubleshoot platform-related issues, providing timely resolutions.
  • Develop and maintain documentation for platform processes and best practices.
  • Ensure compliance with security and performance standards.
  • Provide technical guidance and support to end-users and stakeholders.
  • Analyse platform usage data to optimize resource allocation and cost efficiency.
  • Stay updated on emerging PaaS technologies and trends to recommend improvements.
  • Lead and build the platform support team and own day‑to‑day platform support operations.
  • Establish a centralized platform support function in India.
  • Take ownership of L1/L2 support, allowing development teams to focus on product work.
  • Build strong documentation, knowledge bases, and support processes.
  • Act as a communication bridge between users, developers, and global stakeholders.
  • Lay the foundation for a new, unified support platform.



The Successful Applicant

A successful PaaS Platform Support Lead should have:

  • Strong technical expertise in platform-as-a-service (PaaS) solutions.
  • Proven experience in managing and supporting technology platforms.
  • A background in the professional services or consultancy industry is preferred.
  • Knowledge of security, compliance, and performance standards for platforms.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work collaboratively with diverse teams and stakeholders.
  • A proactive approach to learning and implementing new technologies.

What's on Offer

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and skill development.
  • A supportive and innovative work environment in Navi Mumbai.
  • Exposure to advanced PaaS technologies and industry trends.
  • A permanent position offering job security and career progression.



If you are passionate about technology and seeking a rewarding role in the professional services and consultancy industry, apply now to join the team in Navi Mumbai!

Quote job ref
JN-042026-6992297

Job summary

Function
Information Technology
Sub Sector
IT Support - Level 1/2
What is your area of specialisation?
Energy & Natural Resources
Location
Navi Mumbai
Job Type
Permanent
Job Reference
JN-042026-6992297

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.