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National Service Revenue Manager

Mumbai Permanent View Job Description
This role is responsible for driving service-led revenue growth by building scalable monetization models across installed base and customer lifecycle. You will combine strategy, execution, and cross-functional leadership to transform service into a high-impact profit center.
  • Opportunity to work with a publicly listed consumer durables brand
  • Own and scale a national service revenue P&L, driving high-impact growth

About Our Client

Our client is a well-established, market-leading consumer-focused organization with a strong national footprint and a reputation for innovation and quality. They are currently undergoing a transformation to unlock service as a key growth engine, investing in digital, customer experience, and new business models.

Job Description

  • Own service revenue targets, profitability, and P&L across regions
  • Drive growth through AMCs, spare parts, upgrades, and new service models
  • Identify new business opportunities, strategic partnerships, and enterprise accounts
  • Build and execute go-to-market strategies for service offerings
  • Develop pricing strategies, including bundles, subscriptions, and value-based models
  • Improve customer experience metrics such as NPS and service reliability
  • Forecast demand and align capacity, inventory, and workforce planning
  • Drive operational excellence across service delivery, billing, and collections
  • Lead transformation initiatives across digital tools, automation, and analytics
  • Collaborate closely with Sales, Marketing, Product, and Supply Chain teams

The Successful Applicant

  • This role is part of diversity hiring initiative, women professionals will be prioritised
  • 6-15 years of experience in service marketing, business development, or revenue growth roles
  • Strong track record of owning or contributing to P&L growth and revenue scaling initiatives
  • Experience in designing service monetization models or lifecycle offerings
  • Strategic mindset with hands-on execution capability
  • Strong stakeholder management and cross-functional leadership skills
  • MBA preferred; exposure to digital, product, or service innovation is a plus

What's on Offer

  • Opportunity to build a high-growth service business at a national scale
  • High visibility role with strong leadership exposure
  • Chance to lead transformation initiatives across digital and customer experience
  • Competitive compensation with performance-driven upside
  • A dynamic, fast-paced environment focused on innovation and impact
Quote job ref
JN-052026-7026486

Job summary

Function
Sales
Sub Sector
FMCG & Consumer
What is your area of specialisation?
Retail
Location
Mumbai
Job Type
Permanent
Job Reference
JN-052026-7026486

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.