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Job Title Head / VP - Operations (Resorts)

Mumbai Permanent View Job Description
The Head / VP - Operations (Resorts) will oversee operational activities, ensuring the efficient management of resorts within the hospitality and leisure sector. This role is based in Mumbai and requires a professional with experience in the leisure, travel, and tourism industry.
  • Customer-Centric and Experience-Driven Culture
  • Strong Learning and Career Growth Opportunities

About Our Client

The hiring company is a large organization operating within the leisure, travel, and tourism industry. It specializes in accommodation and hospitality services, offering a wide range of experiences to its customers.

Job Description

  • Oversee the day-to-day operations of resorts to ensure smooth functioning and exceptional guest experiences.
  • Develop and implement operational strategies to enhance service quality and optimize resource utilization.
  • Monitor and analyze key performance metrics, ensuring compliance with industry standards and company policies.
  • Collaborate with cross-functional teams to improve operational efficiency and customer satisfaction.
  • Lead and mentor teams to foster a culture of excellence within the resorts.
  • Manage budgets and financial performance for the resorts under your purview.
  • Ensure adherence to safety, hygiene, and environmental standards across all properties.
  • Identify growth opportunities and implement initiatives to enhance the overall guest experience.

The Successful Applicant

A successful Head / VP - Operations (Resorts) should have:

  • A strong educational background in hospitality, business management, or a related field.
  • Proven expertise in managing multiple resorts or multi property hotel operations within the hospitality and leisure industry.
  • Excellent leadership skills with the ability to inspire and lead diverse teams.
  • In-depth knowledge of operational best practices and industry standards.
  • A results-driven approach with strong problem-solving and decision-making abilities.
  • Effective communication and collaboration skills to work with internal and external stakeholders.
  • A commitment to delivering exceptional guest experiences and maintaining high service standards.

What's on Offer

  • Competitive salary package in line with industry standards.
  • A permanent position with growth opportunities within a large organization.
  • An opportunity to work in the leisure, travel, and tourism industry based in Mumbai.
  • Access to a professional and collaborative work environment.
  • Comprehensive benefits, including holiday leave and other perks.



If you are ready to take on this exciting role as Head / VP - Operations (Resorts), we encourage you to apply and become a part of this rewarding journey.

Quote job ref
JN-072026-7055527

Job summary

Function
Property
Sub Sector
Property
What is your area of specialisation?
Property & Construction
Location
Mumbai
Job Type
Permanent
Job Reference
JN-072026-7055527

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.