Back to search

Head of E-Commerce

Mumbai Permanent View Job Description
To drive the online business end-to-end, integrating both business strategy and technology execution. This role encapsulates ownership of P&L, customer experience, digital marketing, platform scalability, and technology oversight.
  • Opportunity to work with a leading Luxury Retail MNC
  • Opportunity to lead E-com division for them

About Our Client

Our client is a leading retail MNC firm

Job Description

  1. Strategic Leadership & P&L Ownership:
  2. Revenue Growth & Sales Strategy
  3. Platform Strategy & Development
  4. Product & Customer Experience
  5. Innovation & Emerging Technologies
  6. Digital Operations & Tech Enablement
  7. Team Leadership & Organizational Development
  8. Omnichannel & Strategic Partnerships
  9. Data, Analytics & Insights

The Successful Applicant

  • 12+ years of experience in e-commerce, product, or technology leadership roles, ideally with exposure to both business and tech functions.
  • Proven expertise in e-commerce platforms, product management, and technology architecture, with the ability to translate business goals into scalable digital solutions.
  • Backgrounds preferred: consumer internet, D2C brands, fashion/luxury retail, or e-commerce marketplaces/platforms with a strong tech focus.
  • Hands-on experience in building and scaling digital products (mobile apps, websites, omnichannel platforms).
  • Strong understanding of UI/UX principles, customer experience design, and personalization technologies.
  • Familiarity with AI/ML, AR/VR, chatbots, recommendation engines, and data-driven platforms for customer engagement.
  • Exposure to P&L ownership or commercial collaboration, with ability to align technology initiatives to revenue growth.
  • Experienced in leading cross-functional teams of engineers, product managers, analysts, and marketers.
  • Entrepreneurial mindset with a track record of scaling digital businesses or startups.
  • Ability to evaluate and implement emerging technologies, ensuring future readiness of the platform.

What's on Offer

  • Opportunity to work with a leading Retail MNC
  • Opportunity to lead E-com division for them
Quote job ref
JN-012026-6935584

Job summary

Function
Sales
Sub Sector
FMCG & Consumer
What is your area of specialisation?
Retail
Location
Mumbai
Job Type
Permanent
Job Reference
JN-012026-6935584

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.