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Head - Certifications, Events and Engagement (CEE)

Mumbai Permanent Work from Home or Hybrid View Job Description
Lead certification growth, stakeholder engagement, and professional learning initiatives for a leading standards-setting organization in the financial services ecosystem. Drive strategic programs, industry partnerships, events, and community engagement while leading a high-performing team and influencing the future of a rapidly growing profession.
  • Lead the growth of a profession shaping India's financial future
  • Own a CEO-facing mandate with enterprise-wide influence

About Our Client

Our client is a highly respected professional standards and credentialing organization dedicated to advancing excellence, ethics, and continuous learning within the financial services sector. Through certifications, education initiatives, thought leadership, and industry engagement, the organization works closely with professionals, institutions, and corporate partners to elevate industry standards and strengthen public trust.

Job Description

Reporting into the CEO, the Head of Certifications, Events & Engagement will be responsible for driving the growth, effectiveness, and market relevance of the organization's certification and engagement initiatives.

Key responsibilities include:

  • Leading the strategy, operations, and growth of the certification ecosystem.
  • Enhancing the participant journey from awareness and enrollment through certification and renewal.
  • Using data and insights to improve conversion, engagement, and retention outcomes.
  • Building and executing engagement programs for professionals, students, academic institutions, and corporate partners.
  • Designing and delivering industry events, conferences, workshops, webinars, and professional development initiatives.
  • Strengthening stakeholder networks and fostering an active professional community.
  • Managing external relationships and representing the organization at industry forums and key events.
  • Leading, mentoring, and developing a team while managing annual plans, KPIs, and budgets



The Successful Applicant

  • 12-20 years of experience in certification, education, professional development, membership bodies, or related sectors (media/mutual fund/wealth management/fintech/personal finance)
  • Strong experience in stakeholder engagement/retention, renewals, community/member engagement, and driving flagship offline events
  • Experience with curating webinars/podcasts/guest shows for driving community engagement.
  • Comfort in working with data to identify the painpoints and strategise the annual engagement / renewal plan.
  • Exposure to the financial services ecosystem would be an advantage
  • Strong communication, influencing, and relationship-management skills
  • Team leadership experience



What's on Offer

  • Opportunity to play a pivotal leadership role in shaping a nationally respected professional ecosystem.
  • High visibility with senior industry leaders, institutions, and corporate stakeholders.
  • Autonomy to drive growth, engagement, and strategic initiatives at scale.
  • A unique blend of strategy, stakeholder management, community building, and industry influence.
  • Competitive compensation and the opportunity to create lasting impact on an emerging profession.
Quote job ref
JN-102026-7116611

Job summary

Function
Marketing
Sub Sector
Marketing
What is your area of specialisation?
Financial Services
Location
Mumbai
Job Type
Permanent
Job Reference
JN-102026-7116611
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.