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Director, Global ECom and Digital Ops

Bangalore Urban Permanent INR7,000,000 - INR10,000,000 per year View Job Description
Lead global ecommerce operations across marketplaces, owned websites, and digital commerce platforms while driving operational excellence at scale. Partner with international teams to optimize digital performance, customer experience, and commercial growth across key global markets.
  • Lead global ecommerce operations for an iconic consumer lifestyle brand
  • Drive digital transformation initiatives with worldwide business impact

About Our Client

Our client is a globally recognized lifestyle and consumer products organization with a strong international retail and digital commerce presence. The company continues to invest in technology, ecommerce capabilities, and digital innovation to accelerate future growth.

Job Description

  • Lead end-to-end global ecommerce operations across DTC and marketplace channels.
  • Drive digital merchandising, content management, pricing, promotions, and site performance.
  • Build scalable operating models and continuous improvement frameworks.
  • Partner with technology, product, marketing, finance, and commercial teams globally.
  • Develop operational dashboards, analytics, and performance reporting.
  • Drive digital transformation and automation initiatives.
  • Manage and develop large global teams within a shared services environment.
  • Ensure best-in-class customer experience and operational efficiency.

The Successful Applicant

  • 15+ years of experience across ecommerce, digital operations, online retail, or consumer businesses.
  • Proven leadership experience managing large teams and global stakeholders.
  • Strong understanding of digital commerce ecosystems, marketplaces, and DTC channels.
  • Experience driving process transformation and operational excellence programs.
  • Strong analytical, commercial, and stakeholder management capabilities.
  • Ability to operate in a fast-paced, matrixed global environment.
  • Having global experience and growing DTC channel is mandatory.

What's on Offer

  • Senior leadership role within a globally recognized consumer brand.
  • Opportunity to build and scale global ecommerce operations.
  • Exposure to international stakeholders and strategic business initiatives.
  • Strong platform for long-term career growth and leadership development.
Quote job ref
JN-092026-7111275

Job summary

Function
Retail
Sub Sector
Category Manager
What is your area of specialisation?
Retail
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-092026-7111275

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.