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AVP Luxury Sales

Mumbai Permanent View Job Description
Join a client-focused luxury business where you will manage a portfolio of high-net-worth clients, delivering exceptional experiences while driving revenue growth through strategic upselling and cross-selling.This role combines relationship management, commercial acumen, analytics, and stakeholder collaboration to maximise customer value and business performance.
  • Build trusted relationships with elite HNI clients
  • Drive revenue growth through luxury sales excellence

About Our Client

  • Our client is a leading player in the luxury segment, known for delivering bespoke experiences and premium solutions to an exclusive clientele.
  • The organisation offers a dynamic, high-performance environment that values customer obsession, innovation, collaboration, and commercial excellence.

Job Description

  • As a Luxury Sales Specialist, you will be the primary point of contact for a portfolio of HNI clients, ensuring outstanding customer engagement while identifying and converting revenue opportunities.
  • Key responsibilities include:
  • Managing and nurturing relationships with HNI clients to deliver exceptional customer experiences.
  • Acting as the central coordination point between clients and internal stakeholders to ensure seamless execution.
  • Driving upselling and cross-selling opportunities across the existing client portfolio.
  • Building and strengthening referral and acquisition channels, including Family Offices, Wealth Managers, and premium networks.
  • Recommending tailored solutions that align with client needs and business objectives.
  • Managing opportunities from identification through to successful closure.
  • Leveraging CRM tools and data analytics to identify high-potential customers and revenue opportunities.
  • Analysing customer behaviour, pipeline performance, and market trends to drive business outcomes.Maintaining accurate CRM records and ensuring compliance with internal processes and pricing guidelines.
  • Collaborating closely with Sales, Marketing, and senior leadership teams to support strategic initiatives.

The Successful Applicant

We're looking for someone who has:

  • A background in luxury sales or real estate.
  • Strong communication and negotiation skills.
  • Confidence in dealing with high-profile clients.
  • A good understanding of the property market.
  • A professional and client-focused approach.15+ years of experience in Enterprise Sales, Key Account Management, Customer Success, Relationship Management, or Account Management.
  • Proven experience within Wealth Management, Private Banking, Telecom - Enterprise or similar customer-centric industries.
  • Experience working with HNI/UHNI clients is highly desirable.
  • Strong analytical, communication, negotiation, and stakeholder management skills.
  • Demonstrated ability to identify and convert commercial opportunities.
  • Customer-centric approach with a strong focus on relationship building.
  • High ownership mindset, excellent attention to detail, and execution capability.
  • Comfortable working in a fast-paced, target-driven environment.
  • Proficient in CRM systems and data-driven decision-making.

What's on Offer

  • Opportunity to work with an exclusive HNI client base.
  • Exposure to a prestigious luxury-focused business environment.
  • High-impact role with strong revenue ownership and visibility.
  • Collaborative culture with cross-functional leadership engagement.
  • Competitive compensation and performance-driven growth opportunities.
  • Platform to build influential industry relationships and referral networks.
Quote job ref
JN-092026-7107821

Job summary

Function
Property
Sub Sector
Sales
What is your area of specialisation?
Property & Construction
Location
Mumbai
Job Type
Permanent
Job Reference
JN-092026-7107821

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.