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To lead growth efforts including Performance marketing, SEO and Retention for a leading Hospitality start-up.
- The build a lending product for a large consumer internet company and own the P&L for the same.
A Customer Success Manager ensures customers achieve their goals using a product or service by providing support, training, and guidance. They focus on building strong relationships to drive satisfaction, retention, and growth.
The Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their goals using the company's products or services. They act as a trusted advisor, driving customer satisfaction, retention, and growth by providing support, guidance, and proactive solutions.
We're hiring a Business Development Representative (BDR) on behalf of our client to support their continued growth. This is a high-impact role where you'll help drive pipeline generation, initiate conversations with key decision-makers, and collaborate closely with the sales and marketing teams. If you're motivated, tech-savvy, and excited about working in a fast-paced SaaS environment, this could be a great fit.
The role involves managing a global end-to-end collections portfolio across industries. It is a highly strategic position, working closely with senior commercial leadership and executive sponsors at the CFO/COO level, leading a 30-40 member global team to drive B2B collections, process improvements, and dispute resolution, using S4 HANA and in-house reporting tools. This requires strong senior stakeholder engagement, and the ability to influence.
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