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Head Telesales

Noida Permanent View Job Description
As a VP Telesales, you will lead telesales work for the Health Insurance business and help drive sales through phone-based customer conversations. You will keep sales activity organised and help the Insurance team meet its business goal
  • Opportunity to head a large health insurance scale tele centre
  • Lucrative perks and compensation components

About Our Client

The organisation is one of the largest health insurance companies in India

Job Description

  • Translate annual business goals into quarterly and monthly targets by centre, product, campaign, and team
  • Review sales forecasts, identify target shortfalls early, and hold centre heads accountable for recovery plans.
  • Balance sales growth with profitability rather than pursuing volume at any cost. Revenue ownership, strategic planning.
  • Manage multiple centers
  • Standardize sales processes, reporting definitions, performance reviews, and escalation routes.
  • Set centre-level targets that reflect headcount, capacity, campaign mix, and business opportunity.
  • Identify why one centre outperforms another and replicate successful practices.
  • Decide where to expand capacity, restructure teams, or intervene in persistent under performance.
  • Directly manage centre heads, regional sales leaders, or operations heads. Set clear accountability for results, people management, and execution.
  • Coach managers on diagnosing performance issues and implementing corrective actions.
  • Partner with HR on leadership hiring, succession planning, retention, and performance management.
  • Ensure training produces stronger selling capability, not merely completed training sessions. Building and developing sales leadership is a central part of the VP role.
  • Plan headcount, management layers, incentives, technology expenditure, and other controllable operating costs
  • Track revenue and cost per salesperson, cost per sale, and contribution against budget.
  • Design incentives that support the intended business outcomes.

The Successful Applicant

We're looking for someone who has:

  • Experience in telesales and phone-based sales.
  • Experience leading sales activities and tracking results.
  • Confidence speaking with customers and handling queries.
  • Ability to guide sales conversations towards suitable outcomes.
  • Comfort reviewing sales data and follow-up activity.
  • Strong understanding of sales processes.

What's on Offer

  • Opportunity to head a large health insurance scale tele centre
  • Lucrative perks and compensation components
Quote job ref
JN-102026-7134561

Job summary

Function
Sales
Sub Sector
Healthcare & Life Sciences
What is your area of specialisation?
Insurance
Location
Noida
Job Type
Permanent
Job Reference
JN-102026-7134561

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.