Back to search

Head - Renewals & Surrender Strategy

Mumbai Permanent View Job Description
The Renewals & Surrender Strategy Head will be responsible for designing and implementing strategies to improve policy renewals and reduce surrender rates within the life insurance sector.
  • Competitive Pay
  • Growth Opportunity

About Our Client

The organisation is a well-established and respected name in the life insurance industry. As a large organization, it is dedicated to delivering innovative insurance solutions to its customers and fostering growth-driven leadership within its teams.

Job Description

  • Develop and execute effective strategies to enhance policy renewals and minimise surrender rates.
  • Analyse customer behaviour patterns and identify trends to improve retention.
  • Collaborate with cross-functional teams to implement customer engagement initiatives.
  • Monitor and report on key performance indicators related to renewals and surrenders.
  • Provide insights and recommendations to senior management based on data analysis.
  • Drive customer-focused campaigns to ensure satisfaction and long-term retention.
  • Ensure compliance with regulatory requirements within the insurance industry.
  • Train and mentor team members to align with strategic goals.

The Successful Applicant

A successful Renewals & Surrender Strategy Head should have:

  • Strong experience in the life insurance sector, specifically in renewals and customer retention.
  • A solid understanding of insurance products and customer needs.
  • Proven skills in strategy development and execution.
  • Expertise in data analysis and reporting tools.
  • Strong leadership and team management abilities.
  • Excellent communication and stakeholder management skills.
  • Educational qualifications in business administration, finance, or a related field.

What's on Offer

  • Opportunities for professional growth and career advancement.
  • Comprehensive benefits and a supportive work environment.
  • Be part of a leading organisation in the life insurance industry.



Quote job ref
JN-062026-7042572

Job summary

Function
Insurance
Sub Sector
Sales
What is your area of specialisation?
Insurance
Location
Mumbai
Job Type
Permanent
Job Reference
JN-062026-7042572

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.