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The Head of IT Applications will oversee and manage the development and implementation of IT applications to support business operations and strategies. This role is based in Gurgaon and requires expertise in technology within the business services industry.
The Technical Change Manager will lead and govern the entire change management lifecycle for critical IT systems, ensuring changes are implemented securely and with minimal business risk. This role involves risk assessment, compliance with regulatory standards, and collaboration across infrastructure, cloud, and security teams to drive continuous improvement and automation.
This role focuses on leading executive-level conversations and acting as a trusted advisor to CXOs and Boards on enterprise-wide business transformation. The successful candidate will leverage deep consulting expertise and a strong CXO network to create strategic opportunities, shape transformation agendas, and drive growth through relationship leadership.
This role is responsible for driving results in business and client transformation. This passionate, energetic, and service-centered role will lead and manage the Omni channel cloud contact center platforms, Conversational AI IVR, Chat & VoiceBOTs, sentiment and speech analytics, and contextual customer insights.
Drive data, analytics, and AI strategy globally.Build governance, platforms, and a data-driven culture
Design and deploy scalable GenAI systems for analytics use cases.Partner with teams to power next‑gen decision intelligence.
This role drives business excellence across the organization by integrating business intelligence, digital systems, sales effectiveness, and operational excellence into a unified performance engine. Reporting to senior leadership, the position plays a pivotal role in shaping data‑driven decision‑making, process optimization, and future‑ready capabilities.
We are seeking an experienced Director of Professional Services to lead our Technical Account Management and Professional Services functions. This role is ideal for a technically strong leader who thrives in customer‑facing environments and has a track record of scaling service teams in a SaaS organisation.
The Gen AI Consultant will be responsible for leveraging advanced analytics and artificial intelligence to drive innovative solutions in the energy and natural resources sector, focusing on renewable energy. This role requires expertise in analytics to solve complex business challenges and support decision-making processes.
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