Trust & Safety/Supply Quality (E-Commerce/Travel/Hospitality)

Delhi Permanent INR5,000,000 - INR5,001,000 per year Work from Home or Hybrid View Job Description
We are looking for a seasoned leader for our Supplier Quality efforts focused on Hosting policies and standards. This role will drive the implementation, improvement, and engagement around the most critical Hosting network facing policies-ensuring consistency, safety, and quality across the ecosystem
  • Opportunity with one of the world's leading travel and hospitality platforms
  • Opportunity to work with Global MNC with footprint in more than 100+ countries

About Our Client

Our client is a global MNC and a leader in the Travel & Tourism space with presence in multiple countries

Job Description



  • Lead the strategy and execution of supplier quality programs focused on Hosting policy compliance and service delivery as a strong pillar for Trust & Safety


  • Ensure third-party partners and internal teams meet quality standards through robust performance monitoring and auditing.


  • Translate Host policy into measurable quality standards, processes, and controls.


  • Drive continuous improvement initiatives across Host policy enforcement and partner management work flows.


  • Partner cross-functionally with Trust, Legal, Product, and Operations to roll out policy initiatives with clarity and quality at scale.


  • Develop dashboards, KPIs, and feedback loops to proactively address risk and drive accountability.


  • Lead quality input for incident response, corrective actions, and policy refinements.



The Successful Applicant



  • 12+ years of experience in supplier quality, trust & safety operations, or global compliance, ideally in a tech or marketplace environment.


  • Strong background in operationalizing policies through partners and internal teams.


  • Experience building and scaling quality systems (e.g., audits, metrics, root cause analysis, continuous improvement).


  • Excellent cross-functional communicator and strategic problem solver.


  • Comfortable operating in ambiguity and managing change across global teams.


  • Familiarity with regulatory, content moderation, or trust/safety frameworks is a plus.



What's on Offer

  • Great work life balance
  • Opportunity to become a part of a global leader in travel and tourism space
Quote job ref
JN-052025-6741525

Job summary

Function
Procurement & Supply Chain
Sub Sector
Supply Chain Management
What is your area of specialisation?
Leisure, Travel & Tourism
Location
Delhi
Job Type
Permanent
Job Reference
JN-052025-6741525
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.