Back to search

Talent Acquisition Lead

Gurgaon Permanent View Job Description
Talent Acquisition Lead- This role owns end-to-end TA for field collection executives across urban and rural geographies, predominantly via regional agency partners and direct local sourcing. The incumbent will build and operationalize a high-velocity, PAN-India hiring engine with stringent quality, compliance, and speed-of-execution.
  • Exciting Growth Opportunity in a Financial Services firm
  • Get a chance to thrive on scale, responsibility, and meaningful outcomes

About Our Client

An AI‑powered debt resolution and collections platform focused on modernising how lenders recover dues in India.

Job Description

Roles & Responsibilities -Workforce Planning & Targets

  • Translate business ramp-up plans into city/region-wise hiring targets (monthly/weekly).
  • Maintain a rolling HC plan, funnel, and productivity ramp dashboards.



Sourcing Strategy (Offline-first)

  • Stand up multi-channel sourcing where job portals are ineffective:
    • Regional collection agencies, local vendors, feet-on-street sourcing, mobilizers, WhatsApp communities, and references.
    • Micro-market mapping from Banks & NBFCs to attract experienced talent.
  • Drive walk-ins, local job fairs, RWA/community outreach, and field activation in Tier 2/3/4 locations.



Vendor/Agency Management

  • Identify, evaluate, and onboard regional agencies; set SLAs/TATs, commercials, documentation, and background verification norms.
  • Run vendor governance-weekly performance reviews, scorecards, and corrective action plans.
  • Expand and diversify panel to de-risk single-source dependency.



Assessment & Selection

  • Standardize screening & assessment for collections roles (behavioral, field-readiness, stability, local knowledge, vehicle availability).
  • Design day-zero hiring drives, walk-in playbooks, and same-day offer practices to maximize offer-to-join.



Onboarding & Compliance

  • Ensure end-to-end documentation (KYC, education, experience, BGV) and statutory compliance (PF/ESIC where applicable) with speed-to-join focus.
  • Partner with HR Ops to deliver zero-defect onboarding and day-1 readiness (ID cards, device/APP access, mandates).



The Successful Applicant

Who You Are (Must-Haves)

  • 5-7 years of TA experience with volume hiring for field force/collections/sales across PAN-India, including Tier 2/3/4.
  • Proven success in agency-led hiring and offline sourcing where portal data is thin.
  • Strong micro-market understanding, especially for collections profiles (12th pass and graduates).
  • Excellent vendor onboarding, SLA governance, and compliance rigor.
  • Proficiency in Excel/Google Sheets, ATS, and dashboarding.

What's on Offer

  • A competitive salary
  • Comprehensive holiday leave and benefits.
  • Opportunities to work in a collaborative environment
  • Exposure to the financial services industry and a chance to contribute to a growing organisation.



If you are passionate about talent acquisition and want to grow your career in the financial services sector, apply now!

Quote job ref
JN-012026-6926643

Job summary

Function
Human Resources
Sub Sector
Talent Acquisition
What is your area of specialisation?
Financial Services
Location
Gurgaon
Job Type
Permanent
Job Reference
JN-012026-6926643

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.