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Strategic Account Management

Mumbai City Permanent
  • Opportunity to work with an emerging private life insurance player
  • Opportunity to have ownership of product

About Our Client

One of India's significant emerging life insurance players based out of Mumbai

Job Description

JOB RESPONSIBILITIES

  • Establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers- expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel

ACCOUNTABILITIES AND PERFORMANCE MEASURES

  • Manage our key accounts portfolio
  • Achieves assigned sales quota in designated strategic accounts
  • Communicate with major clients on a regular basis and respond to specific queries
  • Identify and approach new potential strategic customers
  • Monitor sales performance metrics
  • Suggest solutions and innovative ideas to meet client needs
  • Meets assigned expectations for profitability
  • Achieves strategic customer objectives defined by company management
  • Completes strategic customer account plans that meet company standards
  • Maintains high customer satisfaction ratings that meet company standards
  • Prepare monthly, quarterly and annual reports and forecasts - Completes required training and development objectives within the assigned time frame

ORGANISATIONAL ALIGNMENT

  • Reports to the VP Strategy - Bancassurance
  • Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed
  • Closely coordinates company executive involvement with customer management
  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution
  • This position may have direct report staff assigned to support responsibilities in specific customers.

The Successful Applicant

QUALIFICATIONS

  • Three year college degree from an accredited institution with a MBA from a tier 1-2 institution
  • Minimum ten years of strategic sales experience in a business-to business sales environment.
  • Solid sales experience in B2B environment
  • Understanding of sales performance metrics
  • PC proficiency, Presentation & Analysis accreditation will be an added plus
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation skills with a problem-solving attitude

ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS

  • This position requires extensive travel
  • All prospective employees must pass a background check

What's on Offer

Industry leading compensation for the right candidate

Opportunity to work with the channel head and own the P&L

Quote job ref
JN-122022-5872942

Job summary

Function
Insurance
Sub Sector
Sales
What is your area of specialisation?
Insurance
Location
Mumbai City
Job Type
Permanent
Job Reference
JN-122022-5872942

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.