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SR Manager - CRM | Law Firm

Mumbai Permanent View Job Description
This position is for an SR Manager - CRM - BD role in the Marketing & Agency department, at a leading law firm located in Mumbai. The ideal candidate should have a strong understanding of CRM strategies, business development, and excellent communication skills.
  • Work with one of the leading law firms in India
  • Lead the CRM adoption and drive transformation in the organisation

About Our Client

The organization is a large and prestigious law firm known for its professional services in the legal sector. Serving clients nationwide, the company takes pride in its diverse workforce and commitment to excellence.

Job Description

  • Design and implement comprehensive CRM strategies to enhance business development.
  • Coordinate with various teams to ensure customer satisfaction and engagement.
  • Analyse CRM data to improve marketing effectiveness.
  • Develop and maintain relationships with key clients.
  • Identify opportunities for business growth and expansion.
  • Prepare reports on sales and marketing metrics.
  • Assist in planning and executing promotional events or campaigns.
  • Ensure adherence to law firm standards and regulations.

The Successful Applicant

A successful 'SR Manager - CRM - BD' should have:

  • A degree in Business Administration, Marketing, or related field.
  • Knowledge of CRM systems and practices.
  • Excellent communication and leadership skills.
  • Strong understanding of business development strategies.
  • Ability to work in a fast-paced, professional services environment.

What's on Offer

  • A vibrant and inclusive company culture.
  • Opportunities for professional growth and development within the law firm industry.



We encourage all qualified candidates to apply for the SR Manager - CRM - BD role and become a part of our professional services team in Mumbai.

Quote job ref
JN-052025-6752179

Job summary

Function
Marketing
Sub Sector
Marketing
What is your area of specialisation?
Business Services
Location
Mumbai
Job Type
Permanent
Job Reference
JN-052025-6752179

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.